Primary Responsibilities:• Office Management - Design and implement office policies and procedures, oversee company events, coordinate meetings and employee travel, develop and manage administrative budget, oversee accounts payable, purchasing, vendor selection and relations, manage supplies and equipment, supervise administrative staff• Human Resources - Cultivate employee relations union/non-union to promote a positive employee experience, participate in performance discussions, recruiting, onboarding, employee development and training, orchestrate employee recognition programs, steer records management and audits, support compliance responsibilities, manage employee benefits, and provide HR system support• Payroll - Review and approve weekly payroll for union/non-union employees, manage garnishments and other legal correspondence, complete employment verifications, input direct deposit, payroll adjustments, manage accruals, donations, reimbursements and provide payroll system support• Marketing - Design marketing presentation and advertising, maintain company website and social sites, create digital campaigns, report social analytics and statistics, coordinate distribution of promotional items, and organize community outreach initiatives

Carib Cultura was founded to provide a solution for Caribbean people living in the diaspora to celebrate the beauty of our Caribbean heritage and share our rich culture with the world. In the Caribbean, it's easy to develop a love for color, culture and creativity, being constantly surrounded by a palette of vibrant colors, pristine waters, and savory spices. Many of us who relocate to plant roots in other countries in search of better financial opportunities do so at the cost of surrendering this rich beauty. At Carib Cultura, our desire is for Caribbean people show up in spaces as their authentic self and celebrate the beauty of their Caribbean culture wherever they are planted.Primary Services:• Culture - Create sweet and savory designer baked goods and beverages, provide training resources for traditional Caribbean recipes, design apparel and accessories that promote Caribbean culture• Creativity - Develop products and create marketing strategies to promote Caribbean heritage and educate people of Caribbean decent to continue sharing our cultural traditions with each generation• Cosmetics - Provide cosmetics consulting services, perform personal makeovers utilizing high-quality cosmetics to enhance an individual's existing beauty aesthetics to boost their self-confidence, partner with photographers and models to offer editorial makeup services in support of their portfolio building • Carib Community - Celebrate the journey of Caribbean entrepreneurs in the diaspora, in hopes of inspiring other island people to awaken their self-confidence, become culturally courageous and exercise their God-given creativity

Assisted operations management in the analysis of data and strategy development. Developed recommendations for action or solutions to business problems/issues and present to senior management. Applied proven communication, analytical and problem-solving skills to help identify, communicate and resolve issues. Determined the appropriate recommendations in order to maximize production by investigating and analyzing data captured in our terminal operating systems and related applications. Key Accomplishments:• Consulted with end users and performed needs analyses, evaluated requirements, recommended system designs, provided cost analysis, planned projects and coordinated tasks related to the management and implementation of all systems at multiple site locations• Managed projects and monitored progress by tracking facility activities, publishing progress reports, and recommending actions• Managed all system reports, EDI messaging, system Dashboard and organizational metrics• Conducted end user training, and drafted all detailed requirement specifications, user interface guides and functional specification documents• Provided Help-desk support to end users, troubleshooting issues and serving as liaison between units, technology team and vendor to resolve all issues and reduce interruptions in daily operations• Facilitated all terminal operating system designs and new release testing activities, scheduled upgrades, deployment of patches and performed all system maintenance

Lead a team of talented administrative professionals in a busy office environment by organizing, prioritizing, delegating and effectively implementing processes to support the management team and ensure daily business operations ran smoothly, efficiently and in accordance with company standards. Key Accomplishments:• Implemented use of terminal operating system throughout multiple facilities within our organization, which streamlined daily processes and enhanced customer cargo visibility• Provided individualized customer support to existing clients by analyzing business needs and encountering solutions to specific challenges faced • Revised operational processes throughout our entire organization to improve efficiency and incorporate cost savings by terminal operating system implementation• Managed IT help desk support system by performing troubleshooting, submitting support tickets, coordinating repairs, upgrades, purchases and office equipment maintenance• Coordinated entire Corporate Office move and redesign by organizing the new office layout, budget planning, and overseeing furniture selection and equipment purchasing• Managed supplies inventory to ensure crucial items remain in stock to maintain office productivity, as well as utilized creative budgeting methods to keep overall supplies cost low• Maintained close relationship with vendors and facility personnel to ensure facilities are kept clean, orderly and safe

Provided administrative support to executive and senior management staff by performing clerical duties such as typing and proofreading business correspondence, filing, company calendar administration, managing corporate travel, monitoring system support with IT, maintaining office equipment functionality, purchasing, supplies management, accounts payable, customer service and proportioning general administrative staff duties.Key Accomplishments:• Gained the trust of principle company officers by maintaining a standard of excellence and remaining abreast of business activity, anticipating needs and acting timely• Promoted to Lead Admin within months of demonstrating leadership qualities and directing and motivating administrative staff to improve and maintain standards• Organized and created a personalized filing system for the VP of Administration in order to facilitate daily operations and increase productivity• Reduced administrative expenses by monitoring budgets and controlling operating costs• Significantly reduced marketing costs by designing company publications, brochures, advertisements, flyers and invitations in-house• Designed and published internal company newsletter• Achieved the Employee of the Month Award

Provided administrative litigation support to a busy team of attorneys and legal assistants specializing in traffic court. Filed documentation daily with county court. Conducted legal research and investigation of county records and reports with local police departments, performed notarial acts, managed ACT database, drafted correspondence, managed calls and provided clients with excellent customer service. Key Accomplishments:• Designed and published bilingual marketing advertisements and general correspondence to inform and attract Spanish-speaking clients

Provided administrative and clerical support to a team of ten psychologists. Administered and transferred telephone calls, scheduled appointments, maintained company calendar, processed payments, managed supplies, and performed general clerical duties. Key Accomplishments:• Organized and revised filing procedures by introducing an electronic filing system to facilitate business processes and increase productivity• Designed and published company brochure to promote and advertise services and increase business