Keith Miller

Keith Miller Email and Phone Number

Sr. Director, Product Design @ Travelers
Wethersfield, CT, US
Keith Miller's Location
Wethersfield, Connecticut, United States, United States
About Keith Miller

I am a thoughtful design leader with more than 10 years of experience building and leading teams and nearly 20 years in design.Currently, I am a Design Leader for the YouTube Ads Foundation team where we create meaningful horizontal experiences that keep YouTube free for everyone. Formerly I was Director, Product Design for Design Systems at Twitter and grew a team of designers and design engineers that supported our design systems across Twitter’s revenue and consumer product landscape.Formerly lead the ESPN app product design team on Disney’s Direct to Consumer and International (DTCI) team where we deliver powerful digital experiences around Live sports and News.Over the years I have worked on digital transformations, crafted products and experiences for some of the world’s most recognizable brands. I love what I do. Design has always been my passion and I am always trying to push boundaries - whether it be through the craft of pixel perfection, and typography or through delivering intuitive delightful user experiencesAs a design thinker and expert storyteller, when I look back on a project that I or my team has delivered, my measure of success is when I can say it is beautiful, easy to use and understand, exceeds business goals, and uses smart, ubiquitous technology.My goal is to continuously form cross-collaborative relationships with product managers and owners, user researchers, engineers, creative design and marketing teams, and executive stakeholders to be the connective tissue and enabler. Championing a great culture and helping provide balance to teams by building those teams with diverse thinkers who have diverse backgrounds and points of view is what I always endeavor to do. This greatly improves the quality of the products we design.More About MeI currently live in Connecticut with my wife, son, and two daughters. I grew up in the outdoors of beautiful Colorado and spent 15 years on the west coast in California. You can see signs everywhere in my life of my growth mindset and an entrepreneurial spirit. My diverse set of professional and life experiences help make me a strong leader.

Keith Miller's Current Company Details
Travelers

Travelers

View
Sr. Director, Product Design
Wethersfield, CT, US
Website:
google.com
Employees:
1
Company phone:
916.253.7820
Keith Miller Work Experience Details
  • Travelers
    Sr. Director, Product Design
    Travelers
    Wethersfield, Ct, Us
  • Google
    Ux Leadership, Youtube Foundations - Sr. Ux Manager
    Google Jul 2023 - Present
    Mountain View, Ca, Us
    Innovative UX Design Manager with deep expertise in consumer-facing video and advertising experiences. Proven track record of leading cross-functional teams to develop scalable design systems and modernize digital platforms. Demonstrated success in balancing user experience with revenue optimization, having launched design initiatives that drive both user engagement and advertiser value. Extensive experience managing teams of User Experience Designers and User Experience Engineers while partnering with Product and Engineering leads to define strategic priorities. Known for crafting cohesive design languages across mobile, desktop, and TV platforms, with particular strength in motion design and content strategy. Passionate about creating inclusive, trust-building ad experiences that serve diverse global audiences while meeting business objectives.
  • Connecticut Science Center
    Member Board Of Trustees
    Connecticut Science Center Jun 2024 - Present
    Hartford, Ct, Us
    Advising on Digital Design, Product UX, Brand, and Visual & Motion design.
  • Cnn
    Director, Product Design
    Cnn Feb 2023 - Jul 2023
    Atlanta, Us
    In my role as Director of Product Design at CNN, I spearheaded a redesign effort for design systems, fostering sustained adoption and efficiency. We developed an ecosystem and governance model for sustained adoption and efficiency. Collaborating with cross-functional teams, I advocated for the best user experience tools and frameworks leveraging data-driven insights, impacting CNN's digital experience positively.
  • Twitter
    Director, Product Design
    Twitter Jun 2022 - Feb 2023
    San Francisco, Ca, Us
    As Director, I lead the cross-disciplinary team of product designers and design engineers focused on building our design systems and partnering with cross-functional teams on key P0 initiatives.
  • Twitter
    Sr. Manager, Product Design
    Twitter Jan 2021 - Jun 2022
    San Francisco, Ca, Us
    Brought onto the Design Foundation team to help grow the design systems team and establish the practice. Grew a team of designers and design engineers serving the Horizon and Feather design systems across our revenue and consumer product landscape.Meticulously ensured day-to-day run of business needs for design systems were met at high quality; including iconography and visual asset design and production, experience quality, documentation, and design systems office hours for both Feather and Horizon. Established Cross-functional relationships to improve collaboration between design systems and our cross-disciplinary teams.Led the completion and launch of a full-scale redesign of Twitter's visual design language. Additionally developed a program for tracking, documenting, and developing against core metrics for Design Systems.
  • The Walt Disney Company
    Product Design Leader Espn | Dtci
    The Walt Disney Company Jan 2019 - Jan 2021
    Burbank, Ca, Us
    Led the design team responsible for conceptualizing, designing, and implementing User Experience, Interaction, and User Interface Design across all ESPN native digital product experiences, including mobile, OTT,  and wearable devices. The team practiced human-centered design using analytics and user research methods to ensure our user’s needs were a priority. The team was responsible for all of our digital media standards and guidelines fed by a combination of platform HIGs, Industry patterns, and product innovations.
  • The Walt Disney Company
    Head Of Native Design (Espn)
    The Walt Disney Company Jun 2015 - Jan 2019
    Burbank, Ca, Us
    Product Design Lead with proven success in transforming ESPN's digital presence across mobile, OTT, and wearable platforms. Led the complete redesign of the ESPN app, launching a D2C premium product (ESPN+) that drove significant revenue growth. Established comprehensive design systems and standards while directing a multidisciplinary team in UX, interaction, and UI design. Leveraged human-centered design principles and analytics to enhance user engagement through innovative features, including a reimagined video experience and personalized home screen. Demonstrated expertise in balancing user needs with business objectives across digital media platforms.
  • Amazon
    Senior User Experience Designer
    Amazon Aug 2014 - Jun 2015
    Seattle, Wa, Us
    Led UX design for Amazon's search and recommendation systems, balancing cutting-edge technology with intuitive user experiences. Drove product strategy and design decisions through data-driven testing and customer insights. Collaborated with engineering and product teams to optimize search experiences across mobile, tablet, TV, and desktop platforms. Pioneered innovative solutions in personalized search, social shopping integration, and machine learning-based recommendations utilizing Amazon's extensive product catalog
  • Espn / The Walt Disney Company
    User Experience Design Lead
    Espn / The Walt Disney Company May 2011 - Jun 2014
    Bristol, Ct, Us
    As UX Design Lead for ESPN's Enterprise Ad Sales Software, I spearheaded a comprehensive redesign and consolidation of the company's legacy systems, establishing a unified visual design language that transformed daily operations.By leading cross-functional teams and directing end-to-end UX solutions, I drove significant revenue growth through improved tool efficiency and streamlined workflows. I established and exceeded key OKRs and metrics, demonstrating clear ROI of design initiatives while managing relationships across design, development, product management, and business analyst teams. My responsibilities included conducting thorough user research, competitive analysis and needs assessments to inform product strategy and feature prioritization. Through strategic UX improvements and intuitive design solutions, I helped uncover previously lost revenue opportunities and significantly enhanced the effectiveness of ESPN's ad sales platform.
  • Fastpoint Games
    Creative Director
    Fastpoint Games May 2009 - May 2011
    Los Angeles, Ca, Us
    I was brought in as Creative Director at Fastpoint Games based on my experience designing fantasy sports games while I was at Yahoo!. At Fastpoint Games being a startup meant everyone wore many hats. From participating in sales meetings to understanding business impact and implementing products by collaborating with engineering teams, it was an amazing growth phase of my career to own a product design end-to-endFastpoint Games is a leading developer of live, data-driven games that enable clients to engage, reward and monetize their users. Data-driven games invest users in client content and services by making that content central to the entertainment experience and applying motivating game mechanics.Fastpoint Games leverages an award-winning, proprietary, cloud-based platform that is inherently flexible, scalable, and technologically savvy. Each game component is configurable, making it easy for clients to customize and integrate their gaming solution across any channel.
  • Yahoo!
    Senior Visual Designer
    Yahoo! May 2004 - May 2009
    Sunnyvale, Ca, Us
    As a key designer, I created effective solutions for advertising campaigns and new features across Yahoo! Sports, Yahoo! Fantasy Games, Advertising Integration, and Rivals.com, working with a cross-functional team that included interaction designers, back-end developers, web developers, product managers, and editorial and sales staff.I was a significant contributor to the 2006 redesign team, where our research and user testing helped propel sports.yahoo.com to become the #1 online sports destination, surpassing ESPN. I developed a new system of specifications for advertising sponsorship guidelines, which included new placement and integration points that substantially increased monetization opportunities.My leadership in design extended to innovative products and features, including video, live applications, fantasy game branding, and partner/client integration for NFL, MLB, NBA, and NHL channels. I also led design efforts for global pages supporting major sporting events, including the 2008 Beijing Olympics site and the 2009 World Baseball Classic.
  • Designmill
    Visual Designer
    Designmill Jun 2005 - Jun 2008
    Art direction and management of various projects. Responsible for all stages of the conceptual design process with emphasis on user experience design and identity/branding.
  • Jaguar Design Studio
    Graphic Designer
    Jaguar Design Studio Jul 2003 - Dec 2003
    Designed direct mail and marketing collateral for large clients. Developed design process and decision making skills in a mentoring program to perform quickly in a deadline driven environment.
  • Articulate Solutions
    Graphic Design Intern
    Articulate Solutions Sep 2002 - Apr 2003
    Applied Student knowledge of design fundamentals to real world projects in a learning environment.

Keith Miller Skills

User Interface Design User Experience Information Architecture Interaction Design User Experience Design User Interface Visual Design Usability Testing Wireframes Art Direction Graphic Design Product Management Information Design Graphics Mobile Applications Usability Engineering User Centered Design Mobile Design Typography Brand Development Content Strategy Experience Design Usability User Research Logo Design Product Design Storyboarding Adobe Fireworks Interactive Media Innovation Front End Rapid Prototyping Mobile Interface Design Web Analytics Agile Methodologies Visual Organization User Experience Testing Information Graphics Branding And Identity Design Strategy Site Mapping Lean Ux Color Theory Axure Heuristic Evaluation Persona Creation Remote User Testing Wire Framing Human Computer Interaction Design Thinking

Keith Miller Education Details

  • San José State University
    San José State University
    Graphic Design

Frequently Asked Questions about Keith Miller

What company does Keith Miller work for?

Keith Miller works for Travelers

What is Keith Miller's role at the current company?

Keith Miller's current role is Sr. Director, Product Design.

What is Keith Miller's email address?

Keith Miller's email address is ke****@****ter.com

What is Keith Miller's direct phone number?

Keith Miller's direct phone number is +140837*****

What schools did Keith Miller attend?

Keith Miller attended San José State University.

What are some of Keith Miller's interests?

Keith Miller has interest in Collecting, Collecting Antiques, Economic Empowerment, Home Improvement, Education, Freeskiing, Photography, Science And Technology, Outdoor Sports, Typography.

What skills is Keith Miller known for?

Keith Miller has skills like User Interface Design, User Experience, Information Architecture, Interaction Design, User Experience Design, User Interface, Visual Design, Usability Testing, Wireframes, Art Direction, Graphic Design, Product Management.

Who are Keith Miller's colleagues?

Keith Miller's colleagues are David Choi, Lionel Narine, テラダイツキ, Joanne Luzon, Will Booz, Marlon Bustamante, Dustin Sparks.

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