Kiddie Rodaje Email & Phone Number

Philippines

Cebu, Central Visayas, Philippines

As a Public Relations and Events Specialist, I assist the marketing team in creating impactful events and cultivating positive brand images for the organization. My role enhances communication, strengthens relationships, and drives engagement with diverse stakeholders through public relations, event planning, and communication strategy.

Cebu, Central Visayas, Philippines

I produce social media content, monitor metrics, and develop audience engagement. I maintain the online branding that is implemented through social networking platforms such as Twitter, Facebook, Instagram, and LinkedIn.

• Increased traffic to the client's social media platforms by developing and implementing social media strategies. Thereby increasing revenue gains & client's brand awareness.• Created, posted and managed updates and responses for all online content for the client's social media.• Researched products and authored blog posts• Produced marketing videos.• Worked with brands on exclusive promotions.• Started working relationships with key social media influencers.• Organized marketing projects for clients that produced more than double of the projected online sales in less than a year.• Created Post Engagement ads and reported on Facebook Insights

San Jose, California, United States

I build and refine social media strategies, planning, and client service. I am the key experimenter, communicator, and collaborator with internal and external personnel and the client teams.Responsibilities:◉ Social Media campaign strategy implementation for Facebook, Instagram, and Website updates◉ Understand the client's products and their marketing objectives and goals.◉ Identify the gaps in digital presence and present opportunities for growth based on engagement◉ Create Social media graphics and content.◉ Review and analyze competitor sites.◉ Develop forecasts and plans and define a campaign strategy and deliverable plans that meet or exceed expectations.◉ Work closely with other internal departments to develop fully integrated social campaigns.◉ Attend meetings to present deliverables, insights, optimizations, campaign strategies, and tactics.◉ Monitor, track, and evaluate campaign performance analytics, based on critical client metrics.◉ Deliver reports, verify data accuracy, provide analysis and keep clients updated on account status.◉ Present practical ideas for future marketing expansion or optimization.◉ You'll stay current on industry trends and standard methodologies, focusing on how innovations and changes can help improve offerings to accounts.◉ Create, or assist in creating, POVs, standard methodologies, and key process documentation.

Cebu City, Philippines

• Support customer account rollouts and integration into the Lexmark MPS model where tasks include the asset data verification, system uploading, agreement and entitlement association, execution of special handling instructions• Ensure that contractual compliance is maintained for managed accounts in all day-to-day transactions and work with Geography counterparts for continued services during amendment phases (new models added, price changes, expansion/reduction of managed assets)• Perform regular proactive maintenance actions to ensure managed accounts will have data accuracy, including the use of the Worldwide Asset Follow-up Report (WW AFUR)• Regularly update warranty entitlement data according to account Managed Print Services (MPS) contract• Support customer special requirements in terms of Asset Management (ARMS integration) and successfully implement resolutions to escalations or improvements where necessary• Generate timely and accurate billing details for monthly/quarterly invoice generations for over 150 accounts.• Communicate with Geography counterparts to follow through on invoice approval• Investigate and resolve operational issues• Identify and escalate process gaps and opportunities for improvement• Utilizes software tools as a Billing Specialist: SAP crm, SAP cc, Siebel , World Wide Ticketing Tool, Kofax.

Cebu City, Philippines

• Responsible for generating the draft/reports and final Master Invoice for the Managed Print Services customers on a regular basis, billing cycle as defined in the contract.• Manage account balances to discover outstanding debts or other inconsistencies of the billable charges.• Provides administrative support for Asset Managers and Sales Managers. • Utilizes software tools as a Billing Specialist: SAP crm, SAP cc, Siebel , World Wide Ticketing Tool, Kofax.

Cebu City, Philippines

Creates and maintains Reports and Dashboards in SalesForce.com• Support the US- and EMEA-Based Direct Marketing team with research, data validation and prepare tasks from prospects in SalesForce.com.•Tracks the Lead activity from Eloqua Tool (Form submission, website clickthroughs, adwords, email open)• Help maintain high-quality data through provided reports and tools.• Create tasks for Direct Marketing Associates.• Data entry projects, as assigned.• Data research, validation and analysis.• Weekly/Monthly/Quarterly reporting and analysis• Weekly Reports with data analysis as requested by counterparts.

Cebu City, Philippines

• Qualified leads and generated opportunities through outbound cold calling, setting face to face or call appointments, sending invitations to marketing events such as Lunch & Learn, Open House or Trade Shows to fuel sales pipeline and increase revenue• Participated in structuring campaign strategies in order to effectively drive awareness and interest in Lexmark’s hardware and solutions products and services• Maintained high quality database of leads, accounts and sales opportunities by calling prospects and entering customer interactions, researching and logging up to date information to the CRM tool (Salesforce.com)

Cebu City, Philippines

• Inbound Sales Representative will be responible for driving sales through up-selling and cross selling techniques.• Delivers exceptional customer service to the company's web and catalogue customers• Must consistently meet and exceed weekly and monthly sales activity goals. • Handles inquiries with regard to product, pricing order expediting, customer relations and complaints.

Cebu City, Philippines

• Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and accurately.• Thoroughly and efficiently gather customer information, assess and fulfill customer needs, educate the customer where applicable to prevent the need for future contacts • Provide quality service and support in a variety of areas including, but not limited to: billing, equipment, coverage and system troubleshooting.• Maintain a balance between company policy and customer benefit in decision making.

Cebu City, Philippines

• Perform creation of new accounts using company provide software tools.• Provide client support and technical issue resolution via E-Mail, phone and other electronic medium.• Configuration of client's equipment to connect to the Internet via modem/DSL Router (Dialup/DSL customers only).• Perform creation of new accounts using company provide software tools.

Cebu City, Philippines

• Responsible for helping the store boost its net income.• Hosts Parties and organizes events (e.g. corporate events)• Interacts with the customers to let them know about the store’s new line of products• Gathers customer evaluation about the store products and services.