I am a multi-disciplined product management & development professional with over 12 years direct & indirect experience, in highly regulated industries, strategically advancing enterprise systems to maximize delivery of value to stakeholders & customers. I specialize in Salesforce, CRM & other internal systems, delivering end-to-end solutions that support business directives & customer needs by enabling the systems to move at the speed of business. I am trained & certified in SAFe, Six Sigma, PMI, and KCS practices, which enables me to apply agile and continuous improvement methodologies to ensure quality, efficiency, and scalability of the products, processes, & teams I manage.Most recently, I was a Product Owner II at Cambridge Investment Research, Inc., where I managed the migration from Dynamics to Salesforce across the entire organization, replacing an unsupported and outdated system via 3 agile release teams. This involved extensive analysis of existing technical & process issues, data and process mapping, user acceptance testing, as well as continuous improvement of the new system & processes. My goal is to empower organizations with the best solutions that enhance productivity, collaboration, and performance by continuously delivering value in line with user, customer, & market needs.
Listed skills include Sharepoint, Active Directory, Troubleshooting, Training, and 47 others.