Design, execute, continuously evaluate and improve all people-related programs (talent acquisition, total rewards, onboarding, cultural initiatives, engagement and retention, performance management, workforce planning and career development) ensuring alignment with and support of IFTTT’s key business objectives and cultural values.

Interpret human resources (HR) policies and provide advice on HR processes, procedures and issues. Resolve issues as appropriate and consult with and make recommendations to manager and director.Facilitate the recruitment process by providing advice to hiring managers on job postings, advertising, interview questions, and reference checks. Conduct pre-screening, including sourcing and interviewing, to refer qualified applicants to hiring managers.Conduct Department Orientation for all new benefits-eligible staff.Prepared 250 employee activity transactions over the course of one year.Oversee the onboarding and offboarding process.Monitor Academic Personnel Actions Reporting System to ensure data integrity and resolve any discrepancies.Create and manage a variety of reports. Analyze data to implement and improve existing and new processes and practices.Send guidelines for the annual performance appraisal and salary planning processes. Analyze data to determine salary inequities and provide recommendations to manager.Review HRIS database to ensure compliance of required trainings.Recommend professional development resources to employees.Act as the time and leave administrator for 200 employees in the Department of Anesthesia and streamlined employee timecard policies reducing review and approval time by 50%.Decreased rate of unauthorized Meal and Break penalties by 80% over one year.

Served as a subject matter expert (SME) on faculty compensation by answering inquiries about programs, processes, procedures, and communications.Managed the clinical accounting for individual faculty review and identified trends and made recommendation for changes. Investigated data outliers for miscalculations corresponding to total compensation, salary, and bonuses.Reconciled and validated payroll data sets and accounts using reports and databases. Key contributor to the development of the faculty compensation budget by forecasting and analyzing key activities. Tracked leave of absence and processed pay forms to the School of Medicine to start and stop employee compensation.Developed and documented guidelines, procedures, and policies to streamline processes departmentallyMade an automated Excel calculator to process per diem timesheets that converts different pay rates into standardized start and stop times, reducing workload by 5 hours each month. Investigated confidential patient medical records on Epic Systems by inquiring with different parties to ensure proper documentation is filed.

Improved employee retention and work-life balance for over 60 attendings by forecasting scheduling needs when creating the operating room schedules.Advised division chiefs and service leads on questions and concerns regarding schedule development and operation.Regulated trending timeframes that staffing capability would be impacted and implemented policies and processes that guaranteed adequate availability for staffing while maintaining equality of time-off for all providers. Automated Excel spreadsheets to efficiently extract data between independent, distinct software systems, reducing workload by 5 hours each month.Conducted and streamlined scheduling onboarding process for Pediatric and Adult Pain division attendings. Improved Amion functionality by collecting feedback and partnering with the development team to build, validate, and test new features.Performed in-depth analysis of workflows, scheduling data, reports, and technical issues associated with Amion software and mobile application.

Organized, coordinated, and executed three Continuing Medical Education (CME) accreditation courses, Faculty Development Bootcamp, and Faculty Mentoring Program from inception to completion. Managed budget and prospective attendee list, acted as the main point of contact, worked with facilities and venue to coordinate logistics for room layout, catering, and audio visual, developed marketing strategies to reach target audience, and built pre and post evaluation assessments on Qualtrics.Produced and maintained schedule for over 30 DHM services and 100+ faculty, fellows, and residents including swaps and cancellations, raising shift compensation, and updating schedule on Amion, master schedule, and Wiki page. Resolved complex appointment and calendar priorities with competing time allocation challenges.Created interview itineraries and arranged logistics for prospective Division of Hospital Medicine physicians.Engineered marketing materials to increase campaign enrollment, organizational flowcharts, and calendar of all division events. Updated DHM Wiki page and master calendar with news and updated events.Triage faculty, fellow, and staff IT service ticket requests for emails, phones, and devices. Processed travel, airfare, and other reimbursement expenses on MyExpense.Ordered office supplies and supported 8 faculty members.Reconciled over 50 Division of Hospital Medicine accounts consisting of federal, private, discretionary, and gift funds.

Managed and published data in the Digital Measures Faculty database. Researched and verified Peer Reviewed Journals (PRJs), prepared PRJ documentation for AACSB accreditation reports.Entered and updated new professors CV information and cleaned out duplicated intellectual contributions.Organized and collected all faculty syllabi.Created and deactivated accounts for incoming and departing professors.

Read, reviewed, and managed all School of Management vendor contracts. Evaluated School of Management’s (SOM) multi-million dollar operating budget and assisted the Senior Director of Finance and Budgeting with the formulation of future year budgets.Prepared and processed faculty, staff, and student departmental purchases, payments, check requests, petty cash vouchers, and reimbursements through the use of Concur.Assisted SOM faculty and staff in university processes, databases, reports, account activity, referrals, problem resolution, and other tasks related to the university’s financial policy. Provided detailed overview of monthly expenses to all department chairs, identifying key discrepancies between current and previous month.Supported the Director to establish effective cost-control measures of all departments by budget monitoring, using tools such as departmental spreadsheets and Banner Financial. Provided ongoing training and support to all Concur and Banner Financial users within the school for financial transactions, University financial systems, policies, and procedures.Processed payroll records and data for all new and existing School of Management full-time faculty, adjunct faculty and students through Electronic Personnel Action Forms.Reviewed all financial and administrative documents prior to approval as designated by the Director.Liaised between faculty, students, the University community, and members of the public. Established and maintained effective working relationships with peers in other offices.

Provided daily administrative and technology support to all members in the building.Opened and closed the facility: including security sweep; turned on and off all electronics; and secured points of entry.Granted building access using CS Gold, coordinating with the One Card Office to ensure support and presence at the Downtown Campus.Ensured development and distribution of appropriate documentation for policies and procedures at 101 Howard.Responsible for processes and coordination related to: USPS inbound and outbound mail, UPS, FedEx, couriers, internal mail to and from Downtown campus.Assisted in providing ongoing training and support to all SOM users within the school for all administrative transactions, University administrative systems, policies, and procedures.Managed postings on classrooms for room changes, class cancellations, and messages to classes when faculty are tardy.Liaised with all units of the University, VIPs, vendors, event production, Campus Safety, and building management companies.

Accomplished successful management of the 101 Howard Downtown Campus, including maintenance of physical space, security, and ITS back up for 9 classrooms, 16 conference rooms, over 40 staff and faculty members, and over 600 students.Processed and managed inventory of all office requests, instructional and other supplies, and equipment for the campus; work with purchasing department to process orders.Conducted onboarding for all new staff, faculty, adjunct faculty, and student workers.Liaised between with the Property Manager and Campus Safety for access maintenance and security.Assisted in the relocation and new assignments of offices and furniture for new and existing faculty and staff.Acted as the reception-desk security guard liaison. Scheduled door state transitions; ensure that doors are locked and unlocked and closed and opened when appropriate.Maintained the distribution, return and record keeping for SOM keys and assets at 101 Howard.Worked with ITS department to process equipment, phone, software, and all faculty and staff request.Helped coordinate event logistics (room reservations, catering, supply orders, copy, requests, etc.) and worked with event scheduling and other internal and external campus offices for meetings and events.Established deep and lasting relationships with leadership, physicians, staff, students, and partners.

Greeted and assisted all patients. Scheduled and updated appointments.Recommended alternative health clinics or government assistant programs.Processed and maintained patient data and other medical information electronically and manually.Received and relayed telephone and fax messages and sorted and filtered mail.Scheduled medical appointments for all students, staff, and faculty and made life or death decisions.Provided information about different types of vaccinations available and follow up appointments needed.Assisted with coordination of annual health fair and represented the Health Center at information fairs.