Kathy Durflinger Mba, Rn Email & Phone Number

Port Clinton, Ohio

Executive authority and responsibility for patient care, policies and procedures, evidenced-based nursing standards of patient care, and compliance with the Ohio Nurse Practice Act. Patient Safety Officer.* Led staff of 15 direct reports.* Awarded The Joint Commission Top Performer for Key Quality Measures, 2014, Surgical Care and Pneumonia. * Earned Press Ganey Guardian of Excellence Award in 2013 for Inpatient and ED for maintaining patient satisfaction scores above the 95th percentile for 4 consecutive quarters.* Honored with CMS Five-Star Rating for patient satisfaction as one of only 250 hospitals and maintained outstanding patient satisfaction for past 5 years for Inpatient and ED.* Enhanced patient flow, EMR documentation, and standardization across departments by developing Nursing/IT Council. * Just Culture trainer.

Port Clinton, Ohio

Responsibilities included: Risk Management, Performance Improvement, Patient Safety, Infection Control, Joint Commission Accreditation, Quality Reporting, Utilization Review, Case Management, Social Services, Patient Satisfaction, Implemented and managed hospital wide online Safety Event Reporting System. Administration and oversight of AHRQ Hospital Survey on Patient Safety Culture. * Reduced patient falls by 50% over previous year, 2009.* Spearheaded the implementation of 2 new computer applications; played a key role in implementing a fully integrated EMR (Cerner); and serve as one of the IT Project Team Leads.* Secured Press Ganey Award for ED Improvement, first quarter of 2009, achieving 98th percentile. * Recognized by Press Ganey for significant improvement for Inpatient Satisfaction second quarter of 2011. * Reduced professional liability insurance 10%, 2008, 2009, 2010, 2011.

Lorain, Ohio

Cardiovascular product line development including Open Heart Surgery, 24/7 Interventional Cardiology and Electrophysiology. Developed "Code Purple" Emergency response for serious cardiac events particularly ST Elevation Myocardial Infarctions (STEMI). Maintained door to EKG time and door to balloon time less than national average.

Sandusky, Ohio

Developed new Open Heart Surgery program in a 100 bed community hospital which was the first in Sandusky, Ohio. Assumed Coordinator/Management oversight surgical services. Recruited and facilitated hiring of top talent including Cardiothoracic Surgeon and Cardiac Perfusionist.

Youngstown, Ohio Area

Member of Cardiovascular Surgery Team. All Operating Room Nurse responsibilities: RN circulating, first assisting, and scrub tech on all Cardiothoracic and Cardiovascular Surgeries including Coronary Artery Bypass, Valve Repair/Replacement and Electrocardiography Procedures and Implants . Assisted in Level 1 Trauma procedures and cross-trained in most surgical specialties as needed. Healthcare Provider Basic Life Support Instructor for American Heart Association Regional Training Center.

Mba, Business Administration/Healthcare Administration, 3.94

Masters of Business Administration with a concentration in Healthcare Administration

Bachelor Of Business Administration (Bba), Ogranizational Management, 3.9, Academic Distinction

Registered Nursing, Registered Nursing/Registered Nurse, 3.9

Practical Nursing

Pre-Nursing Studies