Kerrie Collins Email & Phone Number

Systems Analyst and Subject Matter Expert (SME) for application hosting environments with over 15 years experience in infrastructure, applications, project leadership and process improvement activities for global fortune 500 companies.Commissioned to spearhead projects to:Engineer and execute environment enhancements.Move from physical to virtual environment reducing hardware requirement.Enhance legacy applications providing web based solutions.Automate CBN and security audit of applications.Increase usability and security of document repository.Migrate 8,500 user mail files from Exchange to Domino.Additional responsibilities include:Mentor administrative staff increasing knowledge, productivity and enjoyment of responsibilityIdentify and document best practices.Negotiate planned outage schedule with customers and stakeholders.Communicate unplanned outages, provide timely resolution and root cause analysis.Maintain compliance for all hosting, security and corporate guidelines.Monitor system health.Collaborate with development team to:* Facilitate customer and stakeholder requirement gathering meetings.* Create process flow charts and use cases.* Identify and map processes to be automated.

Listed skills include Project Management, Requirements Gathering, Business Analysis, Requirements Management, and 24 others.