Katarzyna Dymna Email & Phone Number

Munich, Bavaria, Germany

Munich Area, Germany

Hamburg Area, Germany

Test the functionality and text quality of company's online games in a live gaming environment. Reproduce found bugs, write bug reports, and forward them to the relevant specialist departments using bug tracking software. Test reported bugs following test plans and playing the games freely. Work closely with customer service, community management, localization, and development team.

Madrid, Spain

Localization and funcionality testing of Polish version of videgames developed by the company. Bug tracking and regression, translation and language-adaption check and revision.

Greater New York City Area

Assisting customers on a wide range of topics including payments and billing, product features, and technical support. Resolving customers inquiries accurately and efficiently, which ensures customers are 100% satisfied with the products and services chosen.Primary responsibilities are described in the following categories:- Payments and Billing - accept payment by credit card, offer self-serve payment solutions, and explain charges on the customers bill.- Product features - assist customers with pay-per-view orders, change programming packages, equipment upgrades, and general questions.- Technical Support - troubleshoot a variety of technical issues.- Sales - use a consultative approach to educate and offer existing customers additional programming, products and services to enhance their experience with company's products.

Madrid Area, Spain

Localization and funcionality testing of Polish version of videgames developed by the company. Bug tracking and regression, translation and language-adaption check and revision.

Milanowek, Poland

English Training classes both for teenagers and adults.

Komorow, Poland

Language trainer, assigned to teach business English courses at the following companies- L'oréal factory in Kanie, Poland- Firmenich, Grodzisk Mazowiecki, Poland- Remode, Grodzisk Mazowiecki, Poland

Masovian District, Zyrardow County, Poland

Teaching business English courses in Ruukki, a Finnish company located in Zyrardow, Poland.

Masovian District, Grodzisk Mazowiecki County, Poland

Michałowice, Poland

Summer internship during third year of university within a Polish manufacturing company of natural cosmetics. Duties included, but were not limited to:- direct contact with foreign business clients- full orders management- phone and e-mail support (West European markets)- respond to queries, market analysis- working as a consultant, data administrator, control and maintain business relationships- cooperating with different departments - high quality customer assistance

Warsaw, Masovian District, Poland

Oral and written Polish - English translations (meetings, documents, emails). Assisting the team with office administration.