Ke(Coco) Xu Email & Phone Number

Cleveland, Oh, Us

Cleveland, Ohio, United States

• Work with architechtural team in University Technology department. Participated in the development of the university's AI research Chatbox, utilizing research data as the data source to enable the research department and investors to explore the university's ongoing research projectso Acquired and cleaned data from NIH and NSF, and imported it into Databricks to provide high-quality data support for the modelo Assisted to build a RAG model using the LangChain framework to enhance the AI Chatbox's ability to answer queries about research data• Assisted the team in data migration, transferring data from AWS to Databricks, help for syntax adjustments and data verification to ensure data accuracy during the migration process

Cleveland, Ohio, United States

Conducted research at the xLab of Weatherhead School of Management, collaborated with Penske to address customer satisfaction issues• Conducted in-depth data analysis utilizing Penske's customer experience survey data, implementing various machine learning models to segment customers into distinct groups and identify important factors for enhancing overall customer satisfaction.• Utilized Natural Language Processing techniques to conduct sentiment analysis on the survey and social media data, providing actionable insights and recommendations based on customer feedback.

Ningbo, Zhejiang, China

• Received, handled, and managed more than 60 letters of credit and reported to manager.• Managed expense claims from employees and created tax saving strategies, Reduced taxes up to 6000 CNY.• Reported financial statements of 2 new client companies and consulted with sales department to determine line of credit to 2 new client companies.

Hangzhou, Zhejiang, China

• Analyzed historical price trends and current market conditions to forecast future demand and price movements; collaborated with the sales team to implement a low-price, low-inventory strategy for seasonal periods• Reviewed and analyzed financial statements of new customers, providing detailed reports on their financial positions to the sales manager; contributed valuable insights by examining and analyzing seven customer statements

Ningbo, Zhejiang, China

• Led reconstruction project of Houdai Block, appraised the value of two houses and several farmlands based on government website transaction data and reported estimated value to the audit team.• Made adjusting entries, revised approximately 40 business entries during a three-month period.

Education record

Bachelor Of Business Administration - Bba, Accouting, 3.5