Kara Roberts Email & Phone Number

Dallas, TX, US

Irving, Texas, US

Manage product roadmap, driving business initiatives and prioritizing customer feedback. Conducted user interviews and research to develop detailed user personas, enhancing product development strategy.Defined requirements for new features across: user administration and governance, system configuration and key reporting features.Tracked customer migration.

Abbott Park, Illinois, US

• Perform product installation and configuration at client sites including LIS and HL7 system integrations
• Investigate, prioritize and resolve complex issue escalation for global customers
• Develop technical service bulletins, service manuals and troubleshooting guides for Informatics products
• Lead team initiatives for service process adherence and improvement plans
• Conduct product training for internal cross-functional teams and clients
• Subject Matter Expert for Abbott Diagnostics Informatics products

Teaneck, New Jersey, US

• Lead projects for design and execution of Data Science projects for Finance Analytics Reporting
• Interviewed stakeholders to develop process maps and analyze areas for process improvement
• Collaborated in cross-functional teams to define and cultivate business reporting requirements across several systems
• Developed Business and IT System requirements for Informatica based data transformation
• Participated in RFP evaluation for new Travel and Expense Reporting Vendors
• Participated in University recruitment events including Career Fairs and Pre-Interviews

Teaneck, New Jersey, US

• Designed and executed test cases for product validation
• Initiated new documentation of testing procedures and project controls
• Maintained highest level of product quality by ensuring less than 5% defect leakage without failure
• Performed investigation and Root Cause Analysis of defects raised

Newark, Delaware, US

• Informed data-driven business decisions through data analytics focused on customer insights
• Identified and reported on new opportunities to drive revenue at key strategic accounts
• Analyzed Gore’s market share trends to generate new information about product divisions

Tucson, Arizona, US

• Little Sensor Laboratory
• Collaborate in designing a novel drug detection method by means of optical microresonator for enhanced diagnosis and monitoring of diseases
• Contributed to fabrication of highest quality factor microcavities
• Optimized protocol for functionalization of microresonator surface
• Improved design of experiment for optical biosensing to increase signal to noise ratio and improve overall results
• Use data processing techniques to identify integration of molecules to microresonator surfaces and conformational changes of molecules seen in changes in resonant wavelength

Tucson, Arizona, US

• Soft Tissue Biomechanics Laboratory
• Analyzed series of MRI images visualizing the thoracic region of patients to create 3D reconstruction, and calculate aortic compliance
• Practiced efficient dissection techniques for identification and extraction of the Recurrent Laryngeal Nerve in pig specimen
• Designed test chamber component for investigating biomechanic properties of nervous tissue
• Characterized mechanical properties of nervous tissue ex vivo using 2-photon microscopy
• Performed extensive literature review relevant to progression of research

Bachelor Of Science - Bs, Biomedical Engineering

Certificate Of Irish Cultural Heritage