Keanu Pyle Email & Phone Number

• Assist customers via email and phone with processing orders.
• Tactfully record interactions with customers.
• Met customer call guidelines for service levels, handle time andproductivity in a high paced call center environment

Remote

• Maintained customer satisfaction with forward-thinking strategies focusedon addressing customer needs and resolving concerns.
• Assisted 100 customers on an average daily by answering questions,responding to inquiries and handling telephone requests in variousindustries.
• Adhered to company policies and scripts to consistently achieve call-timeand quality standards.
• Met customer call guidelines for service levels, handle time andproductivity in a high paced call center environment

Muncie, Indiana, United States

• Handled emails and face-to-face interactions with new and existingcustomers order processing.
• Established open and professional relationships with team members andvendors to achieve quick resolutions for various issues.
• Helped meet changing demands by recommending improvements tobusiness systems or procedures.
• Conducted training and mentored team members to promote productivity,accuracy and commitment to friendly customer service.

Anderson, Indiana, United States

• Enabled customers to feel welcomed, important and appreciated while alsoresolving customer complaints.
• Drove year-over-year business growth while leading operations, strategicvision, and long-range planning.
• Taught staff strategies for completing work and smoothly carrying outsenior management directives.
• Mentored and motivated team members to achieve challenging businessgoals while maintaining customer experience satisfaction.