Keanu Soco Email & Phone Number

Edmonton, Ab, Ca

Edmonton, Alberta, Canada

∙ Provide helpful information about products such as fabrics, features and fit to provide the best customer experience possible.∙ Assist guests with questions, concerns and complaints in an appropriate manner.∙ Used POS system to process sales, returns, online orders and gift card activations.∙ Conduct 5+ training sessions for newly hired employees, ensuring they understand company policies, safety protocols and job responsibilities of standard operating procedures(SOPs).

Lacombe, Alberta, Canada

∙ Accurately input financial data into spreadsheets and accounting software to maintain up-to-date records.∙ Collaborated with senior financial professionals to identify discrepancies and recommend corrective actions with projects.∙ Prioritize and manage tasks effectively to meet deadlines and project timelines at the highest level of efficiency and accuracy. ∙ Proficiently navigate and use SAP software to input and extract financial data.

Lacombe, Alberta, Canada

•Prepare and serve a variety of coffee, espresso, and specialty beverages according to established recipes and standards.•Work collaboratively with fellow baristas, shift supervisors, and other team members to ensure smooth operations and efficient service delivery.•Mentor and support new hires or less experienced team members, providing guidance and assistance as needed to facilitate their learning and growth.

Kelowna, British Columbia, Canada

•Communicate effectively with restaurant servers and kitchen staff to coordinate seating assignments, manage table turnover, and ensure efficient service delivery.•Assist with cleaning and sanitizing tasks, assisting servers with food and beverage delivery, and performing other duties to contribute to the overall success of the restaurant.•Address guest concerns or complaints promptly and courteously, escalating issues to management as needed, and taking proactive steps to resolve conflicts or dissatisfaction to ensure a positive guest experience.

Lacombe, Alberta, Canada

•Conducted over 30+ training sessions for new crew members, ensuring company standards, procedures, and policies.•Provide constructive feedback and coaching to crew members to help them improve their performance, address any issues or concerns, and strive for continuous improvement.•Collaborate with other crew trainers, managers, and team members to foster a positive work culture, promote teamwork, and achieve business objectives.