Keanu Soco Email & Phone Number

Edmonton, Alberta, Canada

∙ Provide helpful information about products such as fabrics, features and fit to provide the best customer experience possible.∙ Assist guests with questions, concerns and complaints in an appropriate manner.∙ Used POS system to process sales, returns, online orders and gift card activations.∙ Conduct 5+ training sessions for newly hired employees.

Lacombe, Alberta, Canada

∙ Accurately input financial data into spreadsheets and accounting software to maintain up-to-date records.∙ Collaborated with senior financial professionals to identify discrepancies and recommend corrective actions with projects.∙ Prioritize and manage tasks effectively to meet deadlines and project timelines at the highest level of efficiency and.

Lacombe, Alberta, Canada

• Prepare and serve a variety of coffee, espresso, and specialty beverages according to established recipes and standards.
• Work collaboratively with fellow baristas, shift supervisors, and other team members to ensure smooth operations and efficient service delivery.
• Mentor and support new hires or less experienced team members, providing guidance and assistance as needed to facilitate their learning and growth.

Kelowna, British Columbia, Canada

• Communicate effectively with restaurant servers and kitchen staff to coordinate seating assignments, manage table turnover, and ensure efficient service delivery.
• Assist with cleaning and sanitizing tasks, assisting servers with food and beverage delivery, and performing other duties to contribute to the overall success of the restaurant.
• Address guest concerns or complaints promptly and courteously, escalating issues to management as needed, and taking proactive steps to resolve conflicts or dissatisfaction to ensure a positive guest experience.

Lacombe, Alberta, Canada

• Conducted over 30+ training sessions for new crew members, ensuring company standards, procedures, and policies.
• Provide constructive feedback and coaching to crew members to help them improve their performance, address any issues or concerns, and strive for continuous improvement.
• Collaborate with other crew trainers, managers, and team members to foster a positive work culture, promote teamwork, and achieve business objectives.