Keara Normile Email & Phone Number

Flagstaff, Az, Us

• Leveraged expertise in copywriting and keyword research to writepersuasive and SEO-optimized copy for Amazon listings,benefiting over 50 clients and driving improved search rankingsand visibility.• Developed and prepared comprehensive creative briefs, offeringrecommendations for Amazon listing images and A+ Content toincrease client profits.• Collaborated with freelancers and content creators to producecompelling copy and user-generated content for ecommerceplatforms such as Amazon and Shopify, effectively enhancingproduct descriptions and brand messaging.• Provided oversight and leadership to the creative and designdepartments, streamlining internal processes and implementingbetter documentation practices to enhance efficiency and outputquality.

Flagstaff, Arizona Area

• Managed venues with a capacity of up to 1350 people, ensuring smooth operations and exceptional customer service.• Demonstrated proficiency in programming and operating stage lights for a wide range of events, including concerts, recitals, operas, and presentations.• Collaborated with event organizers, performers, and production teams to ensure seamless execution of events and to meet their specific expectations.• Contributed to the development of a welcoming and inclusive atmosphere in our venues, enhancing the overall experience for patrons.

Flagstaff, Arizona, United States

• Successfully managed the Facebook, Instagram, and Twitter pages for NAU Campus Dining, engaging with students, posting relevant events and information, and monitoring audience trends.• Utilized Canva and Adobe Creative Cloud to edit and design captivating posts, ensuring visually appealing and compelling social media content.• Updated menu boards for multiple dining locations across campus on a weekly basis, utilizing Adobe Creative Cloud to maintain visually appealing and up-to-date displays.

Flagstaff, Arizona Area

• Demonstrated exceptional customer service skills by promptly and effectively answering student emails and resolving inquiries, ensuring a positive experience and high satisfaction rate.• Utilized Salesforce to efficiently manage and process student cases, accurately documenting interactions and tracking progress to ensure timely resolution and follow-up.• Oversaw the NAU Foundation scholarship application process, managing over 150 scholarships, including coordinating the application timeline, reviewing submissions, and selecting recipients based on established criteria.• Collaborated closely with internal teams, including financial aid advisors and scholarship committees, to streamline processes, improve efficiency, and ensure accurate and timely communication.

Casa Grande, Arizona

• Implemented effective social media management strategies to ensure compliance with ADA standards and requirements, creating accessible content and providing equal access to information for all users.• Utilized photography skills to capture city events and fulfill departmental needs, producing high-quality images for promotional materials, social media posts, and official documentation.• Leveraged Canva to create and format citywide documents, including reports, presentations, and marketing materials, ensuring consistency in branding and professional visual appeal.• Recorded city council meetings and meticulously prepared them for televised broadcast, ensuring accurate transcription, editing, and adherence to broadcast standards.• Managed and maintained the City of Casa Grande website, Facebook Page, and Twitter accounts, regularly updating content, responding to inquiries, and implementing effective social media strategies to engage the community and promote city initiatives.