Keith Cai possesses expertise in dita, single sourcing, framemaker, testing, cross functional team leadership and 7 more skills. Colleagues describe him as "Keith was the first technical writer I hired in Shanghai and so had the unenviable task of handling all the documentation office in his office with his management many time zones away. He proved to have the initiative and organizational skills to rise to the challenge. With little or no supervision he set up systems to track, prioritise and schedule documentation work, liasing with project staff and engineers and garnered positive feedback from many directions. When I needed to expand the team Keith found good candidates, organised capability testing and ran screening interviews. He has since gone on to train and mentor two new hires. His skills are not restricted to the management side of the job: Keith is also a thoughtful and diligent technical author." and "I've worked with Keith for 2 and 1/2 years. Keith is a passionate technical writer, who cares greatly about effectively communicating technical information in his documents. He especially cares that English created by non-native English speakers, is clear, concise, high quality and accessible to an international audience. He does this by spending a great deal of time helping colleagues in his local China office to develop and improve the quality of their written and spoken English. Keith is an extremely good communicator with excellent interpersonal skills. Over recent years he has managed the group's flow of documentation for local programs and mentored/managed junior technical writers in China, encouraging them, developing their technical writing skills and guiding their work. Keith is forward looking and keen to embrace new methods, processes and tools to improve his own and the group’s ability to produce high quality technical documentation as effectively and efficiently as possible. Keith is a pleasure to work with."