Kedar Chaware Email & Phone Number

Boston, Ma, Us

Cambridge, Ma, Us

$50M ARR Portfolio RenewalOnboarding to Adoption | Expansion DriverCS Process for Scale | Escalation / De-Risking / Product AdoptionCustomer Advocacy | References / Case Study / LogoNRR = 95% | GRR = 88% (2024)

San Jose, Ca, Us

Acquired by AkamaiPost Sales Strategy | Onboarding to AdoptionPost Sales Teams (Technical/Business)CS Process for Scale | Escalation / De-Risking / Product AdoptionCustomer Advocacy | References / Case Study / LogoNet Dollar Retention > 105% | Expansion

Lexington, Ma, Us

Communication Committee

Chatham, New Jersey, Us

-All Security and Technology oversight-Security within JerseySTEM-Managing Netskope within JerseySTEM-Managing GSuite and Google Apps-Managing the GSuite Scripting team which utilizes Google Apps Scripting to solve problems related to Google Apps-Administration of Gsuite, including process automation, user onboarding and auditing-Helping the IT team to manage helpdesk resolve issues

Santa Clara, Ca, Us

Acquired by CommvaultDirector of Customer SupportLeading a global team of hungry customer facing engineersStreamlining process for faster customer resolutionLeveraging proactive support to scale customer interactionsLeading a team which handles large scale enterprise deploymentsResponsible for onboarding & trainingEscalation Point of Contact for all East/Central Sales TeamsShift Lead for East/Central Support teams

Santa Clara, Ca, Us

Building out customer support and customer success

Santa Clara, California, Us

Leading a team of 10 PS consultants across the countryUnderstanding the customer requirements and deliverables to create SOWsHelping customers deploy the Netskope solution based on their use casesFormulating a plan to develop documentation and architectural walkthrough to the customerLeading a team of 8 Netskope SMEs for PS DeploymentsIntegrating Netskope with Public Cloud Solutions like GCP, AWS and AzureIntegrating the Netskope solution with SSO, Active Directory, Proxies in customer environmentTroubleshooting issues real time using Sumologic, packet captures on ProxiesImplementing the Netskope API Connector to provide introspection ability into Cloud SaaS AppsCreating and understanding DLP policies to be used by the customer in their environmentUsing regex, scripting with python/Javascript to integrate Netskope into existing customer solutionsProvide hands on training to the customer and their network security teams Enable partners to deliver training/deploymentDeploying the new Netskope Cloud Security Gateway (Netskope4Web) solutionInter-networking with Security Operations to integrate Netskope data into existing workflowsKnowledge transfer of the Solution to the customer ops team as well as provide assistance to support on future issuesLead World-class Professional Services team, recruit and attract high potential individual contributors into team.Manage team’s overall productivity and assist with the projects owned by the individual team members. Measure Effectiveness of Professional Services team and define operational metrics for teamCreate rapid onboarding process for new team membersFoster collaboration within team and encourage continuous learning within team

Santa Clara, California, Us

Santa Clara, California, Us

Netskope, the leading cloud access security broker (CASB), helps enterprises find, understand and secure sanctioned and unsanctioned cloud apps. Through contextual awareness and a multi-mode architecture, Netskope sees the cloud differently. This results in the deepest visibility and control, the most advanced threat protection and data loss prevention and an unmatched breadth of security policies and workflows. The world’s largest companies choose Netskope, the only CASB that ensures compliant use of cloud apps in real-time, whether accessed on the corporate network, remotely or from a mobile device. With Netskope, enterprises move fast, with confidence.

Austin, Texas, Us

Oracle acquired Acme PacketSystems Engineer with Acme Packet - the only New England based EngineerPart of the North American Enterprise Consulting and Professional ServicesWorking with Enterprises and Service Providers designing and integrating Voice Over IP(VOIP) solutionsImplementation of Oracle Communications 4500, 4600, 3800, 2600, 6300 in customer environmentsConfiguration of Session Border Controllers as session routers, security gateways and B2BUAProviding solutions involving call routing, end-to-end security, network monitoring and managementUsing Header Manipulation rules and Policy Based Routing to determine the best possible architectureTroubleshooting SIP/RTP call flows using Wireshark, in-house logging tools, scripting and regexTravelling to customer sites for initial installation and providing knowledge training to the customer Installation of various OC products like Element Manager, Session Monitor into the customer environment

Boston, Ma, Us

Master of Science in Telecommunications Systems Management

Boston, Ma, Us

Research related to Telecommunications and Mobile MarketingSurvey of students related to Online Privacy

Boston, Ma, Us

Tutoring students from various community schools all across Greater Boston Area in Maths, Economics, English, Physics, and Chemistry

Bedford, Ma, Us

Verifying functionality of Session Border Controllers series 4250, 3820, 4500 and 9200Member of the SQA - Tools and Automation group Fixed bugs related to in house development toolsAdded features to existing automation softwareEnhanced lab network administration methodologies by implementing PuppetTroubleshooting product related software issuesWorked with TCL/TK to create new scripts and enhancing existing onesRestructured and Rejuvenated tools that were out of dateUsed PHP, MYSQL, TCL, HTML to bring up an in house test queuing toolAssisted senior tools members in implementing new features to automation framework

Mumbai, Maharashtra, In

Certified Six Sigma Employee Worked as a contractual employee to General Electric(GE) ­ Treasury Specialized in Business Intelligence and Data Warehousing Lead 3 Team members situated in Mexico Developed financial and accounting reports in Cognos 8.4 which uses SQL and Data Warehousing Tested reports generated in Cognos 8.4 extensively using SQL and MS Office Conducted Quality Analysis in a core team regarding tasks delivered by the Company on a quarterly basis Assisted Project Leader in handling project functions like timesheets, task delegation and documentation Trained for 2 months in Java/J2EE Successfully completed TCS certified training ­ Initial Learning Program(ILP; Won best presenter award in TCS ILP

Master Of Science, Telecommunications Systems Management (Networking)

Bachelors Of Engineering