Perform customer service and operate point of sale system at local independent bookstore. Assist with promotions for and operations of author events and book clubs.

Volunteering at the Library Book Sale performing counting checkout duties and customer service.

Develop and maintain an ongoing social media content strategy for the assigned for Garmin Marine and Garmin Fitness/Wellness, resulting in a 17% increase in followers for @GarminMarine in 2023Manage ongoing editorial calendar by building it on a weekly basis, reviewing content for accuracy/relevance, scheduling/publishing all content, serving as subject matter expertWork closely with the Global Social Media Manager and Creative Leadership to define objectives and execute content plans… Show more Develop and maintain an ongoing social media content strategy for the assigned for Garmin Marine and Garmin Fitness/Wellness, resulting in a 17% increase in followers for @GarminMarine in 2023Manage ongoing editorial calendar by building it on a weekly basis, reviewing content for accuracy/relevance, scheduling/publishing all content, serving as subject matter expertWork closely with the Global Social Media Manager and Creative Leadership to define objectives and execute content plans to build/maintain a successful social presence for Garmin Marine and Garmin Fitness/WellnessDevelop and write strategy for brief documents for relevant projects such as product launch content, photo shoots or social media-only projects to coordinate with Creative TeamManage relationships and effectively utilize a robust roster of Garmin social media ambassadors and influencers for specific segmentMonitor, analyze, and compile Garmin’s social media sentiment in regular reportsEngage with followers for surprise and delight opportunities, or new ambassador/partner opportunities and coordinate giveaways, contests or promotions with partner companies in coordination with segment leadsTravel to key events to assist in content gathering, publishing, ambassador relations, etc. when necessaryCollaborate with PR, Sponsorships, Media and other key departments to ensure brand synergy and unified marketing initiatives Show less

Supporting the social media, marketing and promotions of Johnson County Library's signature annual fundraising event, Library Lets Loose, with content calendar creation, influencer communication and posting.

Hired, trained and managed Marketing & Events Coordinator to continue driving results for social media and marketing effortsBuilt relationships with media personnel, board members, core volunteers, supporters and donors to drive results in marketing and fundraising effortsResearched, assessed and applied for grant opportunities that align with the organization’s mission and overarching priorities; secured grants in the amount of $55,000Managed and drove results for fundraising… Show more Hired, trained and managed Marketing & Events Coordinator to continue driving results for social media and marketing effortsBuilt relationships with media personnel, board members, core volunteers, supporters and donors to drive results in marketing and fundraising effortsResearched, assessed and applied for grant opportunities that align with the organization’s mission and overarching priorities; secured grants in the amount of $55,000Managed and drove results for fundraising programs including monthly giving, donor recognition, matching gift campaigns, and corporate and community givingSecured $18,500 in corporate donations for corporate matching gift campaignDeveloped and maintained relationships with donors, especially of in-kind donations, to ensure the shelter was well-stocked with frequently used items needed for the health and wellness of the animals with kindness, attentiveness and attention to detail Show less

Managed daily posts on social media channels including Facebook, Instagram and TwitterWrote copy for weekly e-newsletters sent to 13,000 supporters to educate, fundraise, and drive results in a variety of areasIntegrated fundraising into overarching social media and marketing strategyServed as a public relations representative at events, on the radio and on live news broadcasts for various topics including promoting events, featuring pets, discussing fundraising campaigns and… Show more Managed daily posts on social media channels including Facebook, Instagram and TwitterWrote copy for weekly e-newsletters sent to 13,000 supporters to educate, fundraise, and drive results in a variety of areasIntegrated fundraising into overarching social media and marketing strategyServed as a public relations representative at events, on the radio and on live news broadcasts for various topics including promoting events, featuring pets, discussing fundraising campaigns and detailing community outreach effortsIdeated and executed first calendar photo contest, raising $20,000 which exceeded budget of $18,000Maintained customer focused philosophy in managing Google and Facebook review follow-ups and donation line callsDeveloped social media presence in new channels including TikTok and created multiple viral videosExecuted annual Bad Pet Drawing fundraiser, which grew to raise over $12,000, a 200% increase from previous yearManage Amazon and Chewy.com Wish Lists to drive donations for frequently used supplies at the shelter Show less

Overhaul and create new strategy for social media channels including Facebook, Instagram and TwitterManage and grow major social media following; grew Instagram following from 12,000 to 20,000 followersCreated several successful social media campaigns for adoptable pets including Dear Diary and takeover days that exploded engagement and resulted in several long-term pets’ adoptionsIntegrate fundraising to overall social media strategy and plan to drive fundraising results in an… Show more Overhaul and create new strategy for social media channels including Facebook, Instagram and TwitterManage and grow major social media following; grew Instagram following from 12,000 to 20,000 followersCreated several successful social media campaigns for adoptable pets including Dear Diary and takeover days that exploded engagement and resulted in several long-term pets’ adoptionsIntegrate fundraising to overall social media strategy and plan to drive fundraising results in an engaging, timely mannerCreated and executed animal photography guide to foster brand consistency and marketability of shelter petsServed as key player in the organizing, planning and execution of a variety of events, including initializing Bad Pet Drawing Fundraiser via social media that raised over $6,000 in donations in a three-day periodSuccessfully built and maintained relationships with key volunteers to support variety of pet marketing tasks through responsiveness, decisiveness, kindness and grace Show less

Developed marketing plan to ensure wide range of programs and services were promoted across platforms in a timely mannerFostered teamwork and cohesion between 3 leadership paraprofessionals, 2 graphic designers, and 4 photographers to execute marketing plan and maintain consistent branding; included scheduling, project management, and multi-taskingOversaw Social Media and Publications Coordinators including proofreading, metrics analysis, and monitoring messagesManaged planning… Show more Developed marketing plan to ensure wide range of programs and services were promoted across platforms in a timely mannerFostered teamwork and cohesion between 3 leadership paraprofessionals, 2 graphic designers, and 4 photographers to execute marketing plan and maintain consistent branding; included scheduling, project management, and multi-taskingOversaw Social Media and Publications Coordinators including proofreading, metrics analysis, and monitoring messagesManaged planning, logistics, and marketing efforts for events including Quad Day and 25th Anniversary Celebration of the InstituteTM by LeaderShape® including research, branding, and creating print materials and social media strategyAnalyzed department website multiple times per year to identify areas that need clarity, updates, and other improvementsEstablished and maintained relationships with departments and stakeholders to grow community and support for the center Show less

Generated content to be posted on Instagram, Facebook, and Twitter 4-5 times per week to increase engagement with and inform students on leadership philosophy, programs, and services; included identifying trends and using relevant hashtagsPioneered a social media plan consistent with branding, marketing strategies, and overall goals of the centerWrote and formatted bi-weekly newsletter to educate students on leadership competencies, resources, and programs Assisted with logistics… Show more Generated content to be posted on Instagram, Facebook, and Twitter 4-5 times per week to increase engagement with and inform students on leadership philosophy, programs, and services; included identifying trends and using relevant hashtagsPioneered a social media plan consistent with branding, marketing strategies, and overall goals of the centerWrote and formatted bi-weekly newsletter to educate students on leadership competencies, resources, and programs Assisted with logistics and marketing for 15th Anniversary event including social media posts, publications, and presentationsAdhered to University-wide re-branding guidelines including regulations for fonts, colors, logo specifications, and more Show less

Contributed to various on- and off-campus fundraising efforts, leading to exceeding a $20,000 yearly fundraising goal, including designing a social media donation campaign which raised $1,600 and secured various toy and supply donations in a 4-week period Recruited, trained, and managed 70 emotionally invested student volunteers, included serving as the liaison between on-campus volunteers and 10 off-campus administrative board members and training advisorsFacilitated weekly training… Show more Contributed to various on- and off-campus fundraising efforts, leading to exceeding a $20,000 yearly fundraising goal, including designing a social media donation campaign which raised $1,600 and secured various toy and supply donations in a 4-week period Recruited, trained, and managed 70 emotionally invested student volunteers, included serving as the liaison between on-campus volunteers and 10 off-campus administrative board members and training advisorsFacilitated weekly training for over 70 members and 6 service-dogs-in-training to introduce, fine-tune, and evaluate various skillsEducated the campus and overall community on disability rights and service dog etiquette through outreach presentations to groups of 20 to 200 attendees of all ages, tailoring presentations as appropriate Show less

Collaborate with a team of 8 people to train a mobility service dog to perform basic and advanced skills while housing the service dog in training for one night per week, occasional weekends, and 10 weeks during the summerRead and respond to team members’ weekly summaries, attended weekly meetings to ensure training was progressing effectivelyEmpower new members to be confident trainers by hosting 2+ weekly shadow sessions to demonstrate dog handling and skill training while providing… Show more Collaborate with a team of 8 people to train a mobility service dog to perform basic and advanced skills while housing the service dog in training for one night per week, occasional weekends, and 10 weeks during the summerRead and respond to team members’ weekly summaries, attended weekly meetings to ensure training was progressing effectivelyEmpower new members to be confident trainers by hosting 2+ weekly shadow sessions to demonstrate dog handling and skill training while providing constructive feedback and insights Show less

Reviewed over 30 student resumes and cover letters in order to provide insights on resume etiquette and best practices and make suggestions for improvementsPartnered with other summer intern to complete projects by utilizing communication, organization, and planning skillsArticulated the center’s services and resources available to students to an average of 30 admitted students and parents per one-hour tabling sessions each dayRedesigned, updated, and proofed center’s nearly 20… Show more Reviewed over 30 student resumes and cover letters in order to provide insights on resume etiquette and best practices and make suggestions for improvementsPartnered with other summer intern to complete projects by utilizing communication, organization, and planning skillsArticulated the center’s services and resources available to students to an average of 30 admitted students and parents per one-hour tabling sessions each dayRedesigned, updated, and proofed center’s nearly 20 informational flyers and 6 workshop PowerPoint presentations to reflect recent University rebranding and ensure consistency and accuracySpearheaded the effort to integrate technology to enhance content accessibility to students by creating 10 Powtoon videos which converted 60 minute workshops into 2-3 minute videosPresented workshops including “Creating Your Powerful Resume” and “Professional Branding & Etiquette” to groups of 30 or more high school and college aged students Show less

Facilitated a discussion about alcohol, drugs, and campus policies with 30 freshmen and transfer students per sessionCollaborated with a co-facilitator in order to maintain engagement from students throughout sessions

Assisted 2 young adults with disabilities per shift in developing skills to attain future employment by completing tasks including mixing spices, helping customers, running the cash register, and cleaning up

Managed accounts receivable and entered into FISH database for job and client tracking purposesHandled cash and performed checks and balances while preparing deposits of up to $2,000 each weekCompleted over 300 sales calls in order to maintain clientele and attain new customersPerformed administrative and organizational tasks including data entry and filing

Supported humane education and facilitated interactions with animals for groups of 30 children enrolled in weekly summer campsAssembled and administered lesson plans regarding the interaction between animals, humans, and the environment

Spoke with alumni and friends of all three University of Illinois campuses in order to elicit financial support and feedback for the campuses

Assisted in preparing, baking, and decorating the store’s daily cupcakes, cookies, and other pastriesProvided customer service to an average of 40 patrons per shift by taking orders and running the cash registerMaintained a clean and safe working environment to keep to official health standardsTrained 4 new employees on store policies and business practices by utilizing strong interpersonal communication skills