Keegan Wicks Email & Phone Number

Washington, District Of Columbia, United States

Manage and administer all aspects of advocacy and public policy to establish Faces & Voices of Recovery as the national voice in advocating for addiction recovery.

Washington, District Of Columbia, United States

Managed and administered various aspects of national recovery advocacy organization through technical writing and technical assistance. Partnered with Policy Board Committee to identify and pursue policy initiatives supportive of the organizations mission and values. Coordinated the engagement of volunteers to support advocacy and outreach initiatives, supervising volunteers. Contributed to policy and advocacy communications through ongoing webpage management and writing.

Carlisle, Pennsylvania, United States

Established and delivered skills-based curriculum for un-homed and nearly un-homed individuals and families aimed to improve tactical and soft skillsets needed for independent living.

Scranton, Pennsylvania, United States

Design graphics and content for digital media and marketing services for business contracts; project manage team, contracted deliverables, and accounts receivables.

Harrisburg, Pennsylvania, United States

Managed and administered all aspects of services funded through Penn State Programs encompassing a high-risk participant caseload engaged in medication-assisted recovery and its participating program providers. Improved the productivity of the various partnership programs between The RASE Project and Penn State Hershey Medical Center/Pinnacle Health Systems/Pennsylvania Psychiatric Institute. Ensured Penn State Programs compliance with grant guidelines by monitoring the efficacy of programs and RASE staff within Penn State Programs. Implemented and lead a continuous quality improvement process throughout the program and service areas, focusing on systems/process improvement. Liaised to various medical providers in the community including primary care clinics, pain management clinics, and other specialty clinics utilizing the Hub-and-Spoke model of treatment. Coordinated with primary care physicians and their patients both in Central Pennsylvania and surrounding rural and underserved areas of the state.

Harrisburg, Pennsylvania, United States

Managed and administered all aspects of specialized recovery support services program encompassing a high-risk program participant caseload engaged in medication-assisted recovery and its participating program providers. Coached, guided and mentored individuals in personal recovery-oriented goal setting, strengths-based navigation of challenges and barriers common to persons in recovery from substance use disorder, engagement in community resources, healthcare support, and building recovery capital. Advocated on behalf of participants to healthcare providers, insurers, family, recovery community, and other entities throughout course of program enrollment. Onboarded and oriented PaCMAT program providers (MD/DO/PhD/PA/NP/mid-level clinicians) on process and procedures; the meaning, function and critical role of recovery support services, and other RASE Project program opportunities. Managed and maintained internal CRM data and systems; integrity of participant survey data collection and storage.

Harrisburg, Pennsylvania, United States

Administration and management of RASE Project electronic records system and document maintenance database. Redeveloped organizational policy and procedure manual structure and content; established user-friendly digital interface and structural security access roles. Designed graphics and content for collateral and marketing materials and negotiated/secured community partner donor funding to support organization’s annual fundraising event. Processed data reporting to support state and federal grant applications and incremental reporting requirements. Served as organization’s technical support/employee help desk for systems.

Harrisburg, Pennsylvania, United States

Managed and delivered recovery support services through case coordination to program participants seeking recovery supported with Vivitrol medication-assisted recovery. Linked individuals with community resources to increase and strengthen their recovery capital and advocated on their behalf among intersecting support entities. Trained and mentored new hires in the Vivitrol Coordination Program through education, orientation and hands-on leadership.

Lemoyne, Pennsylvania, United States

Provided SUD counseling in individual and group settings. Established detailed treatment plans and prepared comprehensive records and charting. Maintained compliance with ethical and regulatory requirements and documentation deadlines. Conducted level of care assessments, admitting individuals to proper treatment based on evaluation of substance use history, consequences, coping skills, living dynamic, etc. Championed the redevelopment and implementation of group curriculum for organization’s partial hospitalization program

Lemoyne, Pennsylvania, United States

Managed day-to-day adult recovery house operations. Managed recovery-focused environment through positive reinforcement. Prepared and presented weekly reports to the Executive Director identifying critical areas of tenant progress and development through the recovery process. Provided emergency assistance during unforeseen circumstances. Key contributor in new hire sourcing, interviewing and selection for House Manager positions. Managed four House Managers and six appointed volunteer recovery house leaders. Trained, coached and developed new House Managers through hands-on leadership.

Lemoyne, Pennsylvania, United States

Oversaw client obligations through group and meeting attendance tracking, community interaction, and external appointment compliance; and provided day-to-day peer support and coaching to clients throughout treatment progress