Keegan Couillard Email & Phone Number

Minneapolis, Mn, Us

Clean and Clear has been named a top regional provider of exterior cleaning services. With over a 99% customer satisfaction rating (over 1200 online positive reviews) Clean and Clear is dedicated to improving the home service industry.Current Role includes:Driving growth through a variety of advertising and marketing methods, B2B and B2C sales, as well as through strategic acquisitionsPerformance Management - Providing strategy, goals and measurement to direct reports. Incorporated bonus and incentive plans that increased profit margin, decreased labor costs and increased employee overall satisfactionSystem development - creating standardized training for service technicians, sales managers and customer supportManaging company wide budget - revenue, cashflow, expensesSee our reviews and some of our work here - cleanandclearmn.com

Contract Project - Assisted in research and website analysis for an industry recognized Health Care Company. The goal was to create an improved website that would lead to increased conversion rates and greater customer satisfaction (UI, ease of use, etc)

Springfield, Missouri, Us

School of Business Project - Guiding the organization's community projects through data driven decisions. Developing, analyzing, reviewing, and reporting results

I helped NoChallenge on a short-term contract. Key objectives included researching developing countries (Bangladesh and others) and discovering untapped markets for custom financial and tax software. Research included regulations, ease of business, competitors, etc. The specific software being worked on was to be implemented for both the benefit of the citizens and governments involved.

Minneapolis, Us

I was a community manager and curator of content on a variety of B2B and B2C social media (Facebook and Twitter) campaigns. I worked with clients on new campaigns as well as working within already created roles. Lead objective was to creatively engage with followers and build brand awareness through measuring and evaluating the best strategies to reach the brand's intended audience.

Global, Us

I worked in partnership with North Central's student catering service and Enactus (an international student organization) to connect students to a local non-profit organization. We worked to raise awareness of the Twin Cities population of those suffering from mental illness by actively engaging students to empower them to assist through volunteering and donation of meals.

• Led a team of 10 employees to meet consumer service objectives• Anticipated the customer needs of 6 individuals before they arose and met them in a timely manner• Responsible for training new employees on standard operations, protocol, and on consumer profiles

Atlanta, Georgia, Us

• Responsible for overseeing restaurant operations• Educate employees and ensure proper procedures and health standards are followed• Worked directly with consumers, providing an excellent shopping experience, managing any difficult situations, and maintaining consumer order accuracy and efficiency• Created sales initiatives to eliminate product waste by offering product at discount• Daily led an average 3 employees to meet daily objectives • Responsible for managing daily sales

Fridley, Minnesota, Us

• Assisted Benedictine Health Center in achieving quality Alzheimer’s Care objectives • Initiated new techniques to determine residential needs, ensuring quality care satisfaction • I daily assisted an average of 8 residents on their activities of daily living

• Assisted in new account acquisition • Initiated new techniques to determine consumer needs, ensuring quality customer satisfaction• Innovated/ Self-Trained myself to quickly become a top performer• I acquired an average of 5 new accounts daily (an additional recurring yearly revenue of approximately $2500 per day)

Bachelor Of Science (B.S.), Marketing

Certificate, Leadership Development