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@verizon.com
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6 phones found area 757
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LinkedIn matched
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Keegan Graham Mba is listed as Client Insights Analyst at Trader Interactive at Trader Interactive, a company with 359 employees, based in Hampton, Virginia, United States. AeroLeads shows a work email signal at verizon.com, phone signal with area code 757, and a matched LinkedIn profile for Keegan Graham Mba.
Keegan Graham Mba previously worked as Client Insights Analyst at Trader Interactive and Operation Support Analyst/Workforce Analyst at Verizon. Keegan Graham Mba holds Master Of Business Administration - Mba, Business Administration, It Management, 3.0 from Western Governors University.
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AeroLeads found 1 current-domain work email signal for Keegan Graham Mba. Compare company email patterns before reaching out.
My name is Keegan Graham.I am a Client Insights Analyst at Trader Interactive.I have worked in the telecommunications industry in a variety of roles for 17 years.I am an expert at Data Analysis, Workforce Management, Technical Support, Escalations, Provisioning, Fallout Resolution, and Social Media.I create Order from Chaos.I am a Leader, Motivator, and Innovator.I will help your company, department, or team be the best and most efficient it can be.
Listed skills include Troubleshooting, Call Centers, Telecommunications, Customer Service, and 42 others.
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A career timeline built from the work history available for this profile.
Remote
-Developed narratives for the sales organization to arm reps with e-commerce results for proposals, account saves, and general account reviews-Created standardized processes to allow for work to scale as the team and workload grew-Researched anomalies in results at both customer and organization level across all verticals-Utilized Python to run automated.
Wilmington, North Carolina Area
Manages workflow for multiple call center work groups within Verizon Home and Mobile Financial Services. Responsible for real-time management of call center agents across fifteen internal and external vender centers. Responsible for meeting occupancy targets through balance of multiple inbound/outbound/offline strategies. Partners with Leadership.
Interacted with customers via social media platforms. Provided guidance to customers on various billing and account concerns. Provided technical support for phone, TV, and internet issues.Created schedules for a small 24/7 team to ensure adequate coverage during peak hours.Frequently served as Shift Leader assigning work and assisting agents in completing.
Tech Support: Provided scope-less technical support for business and residential customers on the Fios network for fiber optic Internet, television, and telephone services. After 1 year was selected to be part of establishing an offline team working issues with email accounts and various issues deemed too complicated or too time consuming to manage in the.
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Other employees you can reach at traderinteractive.com. View company contacts for 359 employees →
Yalwa Yalwa
Colleague at Trader Interactive
Accra, Greater Accra Region, Ghana, Ghana
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KD
Kelson Darko E.
Colleague at Trader Interactive
Ghana, Ghana
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Shirley Herrel
Colleague at Trader Interactive
Dallas-Fort Worth Metroplex, United States
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Sharyn Daley
Colleague at Trader Interactive
Virginia Beach, Virginia, United States, United States
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VG
Vikram Gopal Konchady
Colleague at Trader Interactive
Hampton Roads, Virginia Metropolitan Area, United States
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DF
Deelip Fernandes
Colleague at Trader Interactive
Mumbai, Maharashtra, India, India
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VH
Valerie Hall
Colleague at Trader Interactive
Santa Rosa, California, United States, United States
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Hope Anderson
Colleague at Trader Interactive
Norfolk City County, Virginia, United States, United States
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CU
Chris Uggen
Colleague at Trader Interactive
Mansfield, Texas, United States, United States
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SE
Samuel Elbaz
Colleague at Trader Interactive
Henderson, Nevada, United States, United States
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Quick answers generated from the profile data available on this page.
Keegan Graham Mba works for Trader Interactive.
Keegan Graham Mba is listed as Client Insights Analyst at Trader Interactive at Trader Interactive.
AeroLeads has found 1 work email signal at @verizon.com for Keegan Graham Mba at Trader Interactive.
AeroLeads has found 6 phone signal(s) with area code 757 for Keegan Graham Mba at Trader Interactive.
Keegan Graham Mba is based in Hampton, Virginia, United States while working with Trader Interactive.
Keegan Graham Mba has worked for Trader Interactive, Verizon, and Tns.
Keegan Graham Mba's colleagues at Trader Interactive include Yalwa Yalwa, Kelson Darko E., Shirley Herrel, Sharyn Daley, and Vikram Gopal Konchady.
You can use AeroLeads to view verified contact signals for Keegan Graham Mba at Trader Interactive, including work email, phone, and LinkedIn data when available.
Keegan Graham Mba holds Master Of Business Administration - Mba, Business Administration, It Management, 3.0 from Western Governors University.
Keegan Graham Mba is listed with skills including Troubleshooting, Call Centers, Telecommunications, Customer Service, Technical Support, Computer Hardware, Customer Satisfaction, and Workforce Management.
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