Oversee the implementation of new technology and systems throughout multiple manufacturing plants.Formulate ways for businesses to improve their process, based on historical data and previous research.Communication with senior individuals in multiple organisations to gather information on business process & provide solutions and observe risks, benefits and impact.Use of unique data modelling techniques to identify ways in which an organisation can operate more… Show more Oversee the implementation of new technology and systems throughout multiple manufacturing plants.Formulate ways for businesses to improve their process, based on historical data and previous research.Communication with senior individuals in multiple organisations to gather information on business process & provide solutions and observe risks, benefits and impact.Use of unique data modelling techniques to identify ways in which an organisation can operate more effectively.Analyzing and evaluating the current business processes a company has and identifying areas of improvement.Researching and reviewing up-to-date business processes and new IT advancements to make systems more modern, then presenting and ideas and findings within company meetings.Creating initiatives depending on the business’s requirements and needs.Developing projects and monitoring project performance.Collaborating with users and stakeholders and working closely with senior management, partners and clients. Show less

Answered production critical calls which required a certain extent of knowledge to understand the issue and put a fix in place.Logged tickets in JIRA which allowed for correct time logging & escalation.Gave training to all new clients taken onboard to give them an understanding on the software & how it’s used in the manufacturing process.Configured reports that allow Group Leaders and Management to instantly find the data they needed.

Here at Precision Automotive we stay at the forefront of the latest technology & tools while retaining our knowledge of older classic cars. Whether your vehicle is old or new, we have the finest mechanics standing by to fix any problem you may have. It's our duty to ensure that you're left feeling confident after all repairs.We understand how important your car is to you. We’ve built an unparalleled foundation of knowledge through rigorous training and experience. We can assure you that… Show more Here at Precision Automotive we stay at the forefront of the latest technology & tools while retaining our knowledge of older classic cars. Whether your vehicle is old or new, we have the finest mechanics standing by to fix any problem you may have. It's our duty to ensure that you're left feeling confident after all repairs.We understand how important your car is to you. We’ve built an unparalleled foundation of knowledge through rigorous training and experience. We can assure you that any repair you need, we're the ones who can get it done. The right way. Show less

Took ownership of customer issues reported and saw problems through to resolution.Researched, diagnosed, troubleshot and identified solutions to resolve system issues.Followed standard procedures for proper escalation of unresolved issues to the appropriate internal team.Diagnosed and troubleshot technical issues, including bespoke software configuration and network configuration.Asked customers targeted questions to quickly understand the root of the problem.Accurately… Show more Took ownership of customer issues reported and saw problems through to resolution.Researched, diagnosed, troubleshot and identified solutions to resolve system issues.Followed standard procedures for proper escalation of unresolved issues to the appropriate internal team.Diagnosed and troubleshot technical issues, including bespoke software configuration and network configuration.Asked customers targeted questions to quickly understand the root of the problem.Accurately escalated unresolved issues to appropriate internal teams (e.g. software developers)Provided prompt and precise feedback to customers.Ensured all issues/support calls are properly logged.Prioritized and managed several open issues at one time.Documented technical knowledge in the form of wikis and manuals for internal and external use. Show less