Keegan Shore

Keegan Shore Email and Phone Number

Growth Specialist UK and EMEA @ Preno
United Kingdom
Keegan Shore's Location
United Kingdom, United Kingdom
Keegan Shore's Contact Details

Keegan Shore personal email

n/a

Keegan Shore phone numbers

About Keegan Shore

Keegan Shore is a Growth Specialist UK and EMEA at Preno. He possess expertise in web design, website development, seo, account management, social media marketing and 22 more skills. Colleagues describe him as "Keegan is an excellent leader and a delight to work with! His attention to detail, empathy and tact in dealing with business as usual and specific challenges that feature both in and out-of-office, believing in his team's strengths and specialities, and finding the best way to achieve OKRs and stretching our goals make him a joy to work with and report to. His multitasking skills are second to none. I had the pleasure of reporting to Keegan in Timely's Customer Support team, and right from the start I was warmly welcomed and encouraged to speak up by him, I felt encouraged and empowered to contribute ideas and any positive aspects as I could to the team culture, which was open, friendly, caring, and focused on delivering success. My 1:1s with him were well-structured, and I always left knowing the team's goals clearly. Keegan has also been a bedrock at Timely, contributing to it's warm and caring culture and its success in both APAC and the EMEA regions. He is a wonderful person to work with, and is a huge asset to any team!", "Keegan is a dedicated company man who takes his professionalism very seriously. He has an exceptional ability to educate and recruit new customers to his business; this is achieved by above average passion for the product, patience and genuine humanity.", and "Keegan's special gift is in helping those who are new to a content management to understand it. He has endless patience with questions that must seem ridiculously basic to him but that empower you to update your site independently. I know he is someone I can call when it is just all a fog!"

Keegan Shore's Current Company Details
Preno

Preno

View
Growth Specialist UK and EMEA
United Kingdom
Website:
prenohq.com
Employees:
21
Keegan Shore Work Experience Details
  • Preno
    Growth Specialist Uk And Emea
    Preno
    United Kingdom
  • Preno
    Growth Specialist Uk & Emea
    Preno Sep 2023 - Present
    Nz
  • Timely
    Uk Success Team Lead
    Timely Apr 2022 - Sep 2023
    Dunedin, Otago, Nz
  • Timely
    Uk Customer Team Lead
    Timely May 2020 - Apr 2022
    Dunedin, Otago, Nz
    Timely has continued to grow rapidly this year and as such we are now growing the team. As part of this growth, I have moved into a new role as Customer Team Lead overseeing both the Customer Success and Support teams here in the UK. Working closely with the UK Country Manager and the APAC Heads of Customer Success and Support to make sure there is alignment across the geographies.Key responsibilities:- Leading a team of 4 Support specialists and 2 Success specialists- Establishing and expanding the Success function covering onboarding and account management- Working with APAC Support and success teams to refine processes- Supporting the development and growth of the team- Hiring new members to the team
  • Timely
    Uk Customer Success Specialist
    Timely Feb 2019 - May 2020
    Dunedin, Otago, Nz
    In 2019 I established the first Customer Success role for Timely outside of our APAC region. This was the first of several new roles as we kicked off our #brentry plan. The role was central to establishing the needs of our customers whilst also providing the added level of onboarding support that our UK customers needed.Key responsibilities:- Establishing the first UK Customer onboarding function- Co-ordinating with Sales and Support to create a seem less customer experience- Implementing and refining existing customer success processes for the UK market- Identify new opportunities for growth- Managing high profile/value customer accounts
  • Timely
    Senior Customer Success Analyst
    Timely May 2018 - Feb 2019
    Dunedin, Otago, Nz
    In this role I was responsible for leading the Data importing team. The data import team work closely with the Customer Success coaches to help customers move their data across from their existing system to Timely. This was a critical role in enabling our sales team to convert more sales.During my time we decreased the average importing time for customers to 1 day from the 5-7 days it was taking.Key responsibilities:- Developing new processes for new systems we imported data from- Identifying efficiencies to speed the process up- Building out new tools- Managing the importing load allocation
  • Timely
    Senior Account Executive
    Timely Apr 2017 - May 2018
    Dunedin, Otago, Nz
    As Timely grew we started to build out new functions within the business. The first of which was the dedicated sales team. This was the first sales team for Timely.Key responsibilities:- Customer data importing- Converting leads to active customers - Working with product to refine the product based on customer feedback
  • Timely
    Customer Onboarding Specialist
    Timely Aug 2014 - Apr 2017
    Dunedin, Otago, Nz
    Joined Timely at a critical time in it's journey. I was a member of the original onboarding/sales team.Our job was to help new customers activate their accounts and co-ordinate with the import team to get their data moved across.During this time I picked up the responsibility for data importing.
  • Bni Octagon
    President
    Bni Octagon May 2014 - Oct 2014
    BNI is a business and professional networking organisation that allows only one person from each profession to join any group or chapter. There are currently 126 chapters in New Zealand and some 2,650 members with a number currently under formation.
  • Myth
    Service And Support Consultant
    Myth Apr 2011 - Aug 2014
    Dunedin, Nz
    Service and Support Consultant at Myth, a Dunedin based full service creative agency. My role included supporting existing client base and bringing new clients onboard
  • Smiths City Ltd
    Sales Consultant
    Smiths City Ltd May 2010 - Apr 2011
  • Usp Web
    Director (Project Management)
    Usp Web May 2009 - May 2010
    Nz
  • Smiths City Ltd - Andersons Bay
    Sales Consultant
    Smiths City Ltd - Andersons Bay Dec 2008 - Dec 2009
  • Advent Web Solutions Ltd
    Director (Project Management)
    Advent Web Solutions Ltd Sep 2006 - Nov 2008
  • Smiths City Ltd - Filleul Street Store
    Sales Consultant
    Smiths City Ltd - Filleul Street Store Dec 2007 - Mar 2008

Keegan Shore Skills

Web Design Website Development Seo Account Management Social Media Marketing Social Media E Commerce Digital Strategy Project Management Content Management Online Advertising Online Marketing Digital Marketing Customer Service Marketing Communications Email Marketing Saas Google Analytics Photoshop Retail Sales Web Development Marketing Customer Relationship Management Customer Onboarding Customer Support Customer Relations Sales Support

Keegan Shore Education Details

  • King'S High School
    King'S High School
  • Macandrew Intermediate School
    Macandrew Intermediate School

Frequently Asked Questions about Keegan Shore

What company does Keegan Shore work for?

Keegan Shore works for Preno

What is Keegan Shore's role at the current company?

Keegan Shore's current role is Growth Specialist UK and EMEA.

What is Keegan Shore's email address?

Keegan Shore's email address is ke****@****h.co.nz

What is Keegan Shore's direct phone number?

Keegan Shore's direct phone number is +148027*****

What schools did Keegan Shore attend?

Keegan Shore attended King's High School, Macandrew Intermediate School.

What are some of Keegan Shore's interests?

Keegan Shore has interest in Saas, New Technology, Computers, Aviation, Marketing, Cars, Website Design And Development, Photography, Business, Onboarding.

What skills is Keegan Shore known for?

Keegan Shore has skills like Web Design, Website Development, Seo, Account Management, Social Media Marketing, Social Media, E Commerce, Digital Strategy, Project Management, Content Management, Online Advertising, Online Marketing.

Who are Keegan Shore's colleagues?

Keegan Shore's colleagues are Wilton Da Silva Silva, Jessica Kwok, Kendra Jeffery, Devison Veríssimo, Diana Tairine Diana Bonin, Ezra Sharp, Mariegrace Hng.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.