Keelan Sharp Email & Phone Number

Providing 1st-Line support for OSISoft PI Systems and bespoke applications.Operation of support helpdesk - meeting all SLAs - experience with ManageEngine and ServiceNow.Writing clean & practical OOP code for a Web Application - ASP.NET MVC, C#, jQuery, HTML, CSS, EntityFramework.Testing & debugging code in Support and Development roles.Version-control of code using GitLab.Experienced with Databases & SQL - SQL Server and Oracle DB.Liaising with clients and other… Show more Providing 1st-Line support for OSISoft PI Systems and bespoke applications.Operation of support helpdesk - meeting all SLAs - experience with ManageEngine and ServiceNow.Writing clean & practical OOP code for a Web Application - ASP.NET MVC, C#, jQuery, HTML, CSS, EntityFramework.Testing & debugging code in Support and Development roles.Version-control of code using GitLab.Experienced with Databases & SQL - SQL Server and Oracle DB.Liaising with clients and other stakeholders to provide updates on support work and providing daily, weekly and monthly health checks for clients’ systems.Liaising with clients and other stakeholders to define requirements for software, including providing and responding to Technical Queries.Communication with the support team and ensuring tickets are escalated and followed through as required. Show less

Lillyhall, England, United Kingdom

Reviewing aerial survey footage, identifying birds, mammals and other anomalies.Work to a high standard, with excellent attention to detail.Meet a KPI pass rate of 90% during regular audits to ensure quality control.Work within an office environment, communicating and collaborating within a team of Data Reviewers to ensure best practice.Operation of unique software used in reviewing surveys.Participate in weekly performance review team meetings.

Lillyhall, England, United Kingdom

Maintaining site hygiene standards in accordance with food hygiene regulations.Operation of bespoke company software system to high standard.Deal with and successfully resolve customer complaints.Work in a fast, pressured environment without error, maintaining and improving customer experience whilst meeting Key Performance Indicators.

Liverpool, England, United Kingdom

Responsible for Front of House and Drive-Thru, whilst meeting Key Performance Indicators.Adhering to and maintaining the high hygiene standards for cleaning the store.Interacting with customers, successfully resolving any issues and providing the best possible service.

Workington, England, United Kingdom

Providing customers a fantastic, friendly and welcoming experience as the first point of contact.Work efficiently and effectively with my colleagues to run the store to a high standard.Ensuring the store meets all hygiene standards at all times.Operating the bespoke company software to take and manage orders.

Whitehaven, England, United Kingdom

Interaction with customers, providing any required help and service to a high standard.Cash and payment handlings at checkouts.Stock handling in warehouse and in-store including shelf replenishment and replacements.Providing high quality cleaning and site management to company standards.Helping other Store Assistants to finish tasks which require teamwork.Independently finishing tasks and working with maximum effort.