Keeley Yates Email & Phone Number

Bromborough, England, United Kingdom

Wrexham

I worked as Corporate Services Manager at Pace Telecom. I was responsible for all Operational aspects of the business along with credit control and running the account management function. This saw me lead and manage a large team within the business, ranging from customer service, engineering and order processing. Customer Experience was a huge focus for this role and overseeing many functions meant that I could implement required customer improvements, where needed.

Before I worked with telecommunications at Pace Telecom, as corporate services manager, I worked as a Pallet controller for TDG Logistic. Working in this position allowed me to gain experience of performing multiple roles within a fast moving environment. This is vital to my work at Pace Telecom where I ensure the smooth operation our teams as they install ISDN lines and systems for our business phones and VOIP services, while also managing Pace Telecom Recruitment.I oversaw many of the operations at TDG, including monitoring deliveries and coordinating the transport logistics to return our pallets. This is very comparable to my current work as corporate services manager were I am tasked with monitoring the progress and resolving issues for our telecommunications engineering divisions, ensuring that our installation projects for our VOIP, ISDN services are kept up to date.Liaison with clients was prevenient within this position, which required me to strengthen my customer service skills and develop methods for approaching and resolving a client’s issues. I once answered client’s pallet quarries, my work as the corporate services manager of Pace Telecom now has me resolving client’s telecommunications queries and selecting candidates for Pace Telecom Recruitment. I work closely alongside clients to secure a long lasting mutually beneficial relationship that will provide them with the very best business phones and ISDN phone lines they require. Working at TDG allowed me to acquire my proficiency in administration that I now bring to Pace Telecom in my corporate services manager role. I process orders for our business phones and other telecommunications services such as VOIP while having responsibly of the accounts team. In addition I also process CVs for potential candidates for Pace Telecom Recruitment. Please email me if you wish to learn more about Pace Telecom Recruitment, or wish to learn more our business phones and a complying ISDN, VOIP services.

Prior to my advancement through TDG logistics and eventual departure to become corporate services manager of the telecommunications specialists Pace Telecom, I held the position of Accounts Assistant. Here I was primarily tasked with the responsibility of processing proof of delivery notes and reconciling these Pods with their corresponding invoices. Working in the position allowed me familiarise myself with the responsibilities faced when performing an accounting role and understand the necessity of maintaining a high attention to detail to minimise any errors.The processing of accounts continues to be a vital aspect to my day to day activity’s within Pace Telecom. I don’t only process orders for our mobile business phones and our other complementing telecommunications services, but also am responsible for ensuring the smooth progress of our external accounts team.TDG made use of a “Planets” system to carry out in-house networking which I was tasked with operating. Seeing the applications and limitations of networking within a business first hand allowed me to understand just how significant internal and external communications are to ensuring a business success. At Pace Telecom I assist clients in making the right choices in the acquisition of business phones that meet their business needs and requirements. I also provide advice on how clients can take advantage our Pace Cloud service which enables users to remove their reliance on ISDN lines in favor of a Hosted PBX system that requires no maintenance and also enables free calls with VOIP.As Corporate services manager I am pleased to announce we have several Pace Telecom Recruitment positions available within our sales division. For further details on these Pace Telecom Recruitment opportunities or our mobile phone range, ISDN installation service and Pace Cloud, the Hosted PBX and VoIP platform, please visit our website.

Cipd Level 5 Hr Management Diploma, Human Resources Management And Services

To further my HR capabilities in my corporate services manager role at the telecommunications specialist Pace Telecom, I undertook a CIPD.

Level 3, First Line Managment

To further my ability as corporate services manager, to manage the engineering teams who provide our telecommunications services.