I’m a fully qualified and experienced Mortgage & Protection Adviser offering advice to customers nationwide. Providing simple smart mortgage advice to all, specialising in those customers with complex income and credit issues. Ensuring families are fully protected by providing advice on Income Protection, Life/Critical Insurance, Family Income Benefit and General Insurance.Previously worked in social housing for 17 years as a Benefits and Money Advice Manager and in latter years as a Rent & Income Manager. Demonstrated history of working in management, skilled in negotiation, analytical skills, project management, customer service and performance driven. CeMAP and CeRER qualified, Diploma level 7 and NVQ 5 in management and leadership from University of Teesside.