Keeley Mceniry Email & Phone Number

Des Moines, IA, US

Des Moines, Iowa, United States

Des Moines, Iowa, United States

- Develop and operationalize GTM strategy for efficient new market penetration-Create, build, and manage relationships with referral sources across priority markets-Out in the field leading meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships-Design strategies to better support.

• Early member of new PEO Client Advocate team, Subject Matter Expert, and mentor to other Client Advocates on Client Space and other PEO technology.
• Serve as primary point of contact and key advocate for clients, ensuring client retention, maximizing product utilization, and increase company revenue.
• Conduct in-depth needs analysis during client interactions to evaluate clients' suite of products and make recommendations to meet their business needs.
• Act as a liaison between clients and the organization, leveraging, collaborating, and partnering with internal service teams to resolve high-level client concerns.
• Provide comprehensive client education and training of current suite of products.
• Initiate and lead root cause analysis and process improvement initiatives to enhance organizational efficiency and ensure successful execution of projects and deliverables.

Des Moines, Iowa, United States

• Knowledgeable about the various PEO service department(s) when needed, to quickly resolve issues with a focus on one call resolution and elevating the client experience.
• Partnered with leaders to identify and implement opportunities for process improvement. Whether it is coming up with a new way to help train our clients, provide immediate service response or creating trainings for our.
• Delivered quality service to Paychex clients via phone, email, resulting in creating partnership and maintaining client retention.
• Developed and maintained up to date knowledge of Paychex products, as well as industry policies and procedure systems.

Urbandale, Iowa, United States

• Formulate and execute advanced plans to grow the vehicle fleet, as well as drive employee sales and customer service in the previous fiscal year. Assist in developing employees to increase net profit, revenue, while.
• Built relationships with a multitude of body shops in the Des Moines Area territory.
• Strong organization while multitasking communication with insurance adjusters, customers, vehicle fleet, training employees, and customer service.
• Increased car sale leads by over 50 percent by executing goals to our team in morning huddles.
• Collaborative communicator continually focused on building relationships, networking, and growing employees as well as in business.

• Consistently reaching matrix by performing in high sales and customer service
• Help develop and grow new hires
• Complete daily backend operations to help manage the business.
• Build interpersonal relationships with accounts which increases business.
• Provide excellent service to all customers and genuinely make connections with all.

West Des Moines, Iowa

• Met with candidates in person, by telephone or through video conference toassess qualifications and conduct interviews.
• Created job ads and wrote job descriptions.
• Negotiated candidate salaries and prepared employment contracts andpermanent positions in the areas of IT, Business Applications, Telecommunicationsand Engineering
• Expert in sourcing potential candidates by utilizing Apex’s proprietary database,referrals, User Groups, job boards and advertising.
• Network with local User Groups, Technical Schools and Technology Evangelists togrow and enhance the technical personnel community.

Des Moines, Iowa Area

• Ranked number one in sales in the Des Moines area during the three months of employment
• Marketed with other businesses using b2b sales resulting in more customers and authentic relationships with other businesses
• Used advanced communication skills to ensure high customer service scores helping increase customer satisfaction and increase in business
• Collaborative teamwork to complete goals and created an energetic environment for customers

West Des Moines

• Provided outstanding customer service that promoted satisfaction for customers by using strong communication skills to give recommendations and build relationships resulting in regular customers
• Used leadership skills when working in a team to ensure clarity of responsibilities, and problem-solving tactics on the spot when a manager was not present
• Served cuisine, cocktails and collected payments from customers and distributed checks
• Arranged table settings while cleaning sections, greeting customers and seating them at correct tables

United States

• Prepared venues and set up stages, chairs, and decorations for wedding events
• Used creativity and passion for decorating to exceed customers expectations end resulting in customer satisfaction
• Used problem-solving skills in time-pressured situations and time-management to ensure duties were completed before deadlines