Patrick K. Email & Phone Number

Fishers, Indiana, United States

Indianapolis, Indiana, United States

As the administrative assistant for UITS Technology Center Consulting at IUPUI, I am responsible for staff involvement, payroll management, and new hire onboarding/ termination processes. In addition to this, I oversee and manage the workflow processes of both technology consultants as well as consultant supervisors.

Indianapolis, Indiana

As a consultant supervisor, I was responsible for mentoring and training consultants, monitoring lab activity across campus, and providing customer service to students, staff, and faculty. I also maintain and repair all student-facing workstations and printers deployed throughout IUPUI.

Indianapolis, Indiana Area

As an operations technician for UITS Student Technology Centers at IUPUI, I was responsible for maintaining the life cycles of student-accessible workstations and printers. This includes but was not limited to the installation, repair, inventory, and retirement processes of the workstation lifecycle. From this, I gained a strong understanding of Microsoft SCCM and other device management tools. In addition to this, I provided Tier 2 technical support for tickets submitted by technology… Show more As an operations technician for UITS Student Technology Centers at IUPUI, I was responsible for maintaining the life cycles of student-accessible workstations and printers. This includes but was not limited to the installation, repair, inventory, and retirement processes of the workstation lifecycle. From this, I gained a strong understanding of Microsoft SCCM and other device management tools. In addition to this, I provided Tier 2 technical support for tickets submitted by technology consultants at UITS Technology Center Consulting. Show less

Indianapolis, Indiana

As a technology consultant for UITS Technology Center Consulting, I honed my customer service skills by assisting students, faculty, and staff with technology-related questions and providing solutions for technology issues. I submitted tickets for technology issues that required escalation and would contact necessary departments regarding updates to known issues.

Fishers, In

• Lead and manage a team to ensure adherence to store policies and processes• Exhibit professionalism and provide excellent customer service• Responsible for ensuring accurate count of daily money intake and deposited daily store income

Fishers, In

~Answer phone calls from customers, make pizza, cut and box pizza, present product to customer, interact with customer and address any concerns~Travel to different locations to promote products, company, and quality service to customers~Consistently recognized for stellar customer service and work ethic with Focused Recognition achievements

Carmel, In

-Repair damaged Apple products-Solve unknown issues with devices-Keep track of order routing, shipments, and incoming devices

Carmel, In

-Help employees with daily tasks-prepare orders for shipment-control orders and packages, check incoming and outgoing devices for damage-repair damaged iPhones, prepare and teardown iPads ready for repair