Keely K. Email & Phone Number

Shawnee, Ks, Us

Shawnee, Ks, Us

Shawnee, Kansas, United States

-Manage day-to-day operations and schedule for entertainment business in Kansas City local metropolitan area-Drove operational efficiency for business, securing 120+ clients and boosting revenue by $50k through strategic management and client engagement-Communicate with stakeholders about shifting company priorities and projects-Identify potential problems and points of friction and find solutions to maximize efficiency and revenue-Explored opportunities to expand or shift business based on market changes-Enforce regulatory and safety standards

Kansas City, Kansas, United States

Kansas City Metropolitan Area

-Facilitated change management on Veteran Affairs Electronic Health Record contract-Analyzed feedback and conducted change impacts across 20 clinics within 6 separate VA sites, leveraging PowerBI to document insights from 400+ observations, enhancing decision making for EHR modernization-Fostered open communication within a diverse 50+ member team, driving project goals and elevating team performance in VA presentations-Performed complex solution-related service request configuration for application maintenance-Facilitated customer relationships with support and provided advice and assistance to internal Oracle employees on diverse customer situations and escalated issues-Worked with clients to understand their concerns and needs and act as liaison between the Oracle and the VA to initiate plan improvements, escalate and resolve administrative inconsistencies timely, and implements corrective action plan when needed-Provided in-depth level consultation on solution best practices and standards of build across multiple solutions

-Reviewed and ensured the quality and consistency of Medical Disability Examination ("MDE") reports and Disability Benefits Questionnaires ("DBQs") for Veterans at Veterans Evaluation Services-Partnered with medical providers to enhance report quality, fostering a team-oriented approach to meet VA requirements and achieve key performance indicator-Performed daily queue maintenance to ensure that every case assigned has updated notes and any needed action has been taken-Communicated with the Medical Advisory Board on cases that need additional review, may be outside the scope of the assigned medical provider's training or expertise, or had presented a problem/issue with the assigned medical provider

Tucson, Arizona, United States

-Streamlined clinic operations at Davis-Monthan A.F.B Orthopedic clinic, enhancing care for 150 weekly patients, boosting patient flow and reducing wait times -Optimized 7 provider's schedules and 15 staff members, implemented cross-department resource sharing, and coordinated resources, yielding $375K in network savings-Organized clinical documentation while following HIPAA regulations-Assists physicians and nurses with orthopedic procedures, including wound care, aspirations, minor surgical procedures, fracture reductions, etc; instructs patients in cast and traction care and the use of orthopedic appliances

-Led 15-member team at Davis-Monthan A.F.B Orthopedic Clinic, overseeing $340K supply budgets and serving 22K beneficiaries with enhanced protocols-Developed patient-to-provider protocol, identifying inefficiencies and streamlining processes, resulting in substantial productivity gains by 30% -On-site trained and mentored staff members, fostering a culture of continuous improvement and teamwork in high-pressure medical environments-Reviewed administrative issues with leadership and pursued opportunities to improve profitability and retention-Led team on a 13-bed/2-crib maternal-child unit, supported medical care daily operations to 2.3K patients yearly at Eglin A.F.B Labor & Delivery unit, Licensed Practical Nurse scope of practice in D.O.D-Trained 30+ medical enlisted students on-site, certified 75 medical tasks each, fortifying 100% graduation rate of Air Force’s 3rd largest training platform-Participated in contingency or disaster field training, exercises, and deployments; augmented search and rescue flying squadrons-Prepared and submitted administrative reports; managed supplies and equipment, submitted, and executed budgets

Project Management

Foundations of Project Management (Graduate Certificate)

Bachelor Of Science - Bs, Care, Health, Society, And Crimnology