Keenan Molver Email & Phone Number

Durban, Kzn, Za

City Of Cape Town, Western Cape, South Africa

Www.Smokeci.Com

I have successfully configured and managed KrakenD to handle all incoming and outgoing traffic, setting up routing, logging, and caching policies for optimized performance. My development expertise in Node.js, particularly using the NestJS framework, has enabled me to implement robust backend services structured in a modular microservice architecture. I have integrated modules for authentication, authorization, and data validation, ensuring high-quality, fully testable code with 85% coverage.In SaaS development, I have built dynamic and responsive user interfaces using React TypeScript, with a strong focus on React Hooks and the Context API. I ensured seamless integration with the microservices backend through KrakenD, implementing industry-standard authentication and authorization protocols. My database management skills encompass designing and managing PostgreSQL and MongoDB schemas, implementing rigorous data validation and integrity checks, and optimizing queries for responsive performance.Additionally, I have extensive experience with microservice architecture, developing and deploying services independently while facilitating secure communication through well-defined APIs. My proficiency in Docker containerization includes creating Docker Compose files for multi-container applications and authoring Dockerfiles to build custom images, ensuring efficient and scalable deployment of services.

I have extensive experience in designing and implementing efficient systems, processes, and controls to ensure consistent operational standards and compliance. By creating custom applications to automate workflows, I significantly improved team productivity and collaboration. My expertise includes configuring and maintaining Genesys Cloud CX environments, ensuring smooth and reliable operation of contact center solutions, and overseeing daily operations with meticulous attention to detail.In my role, I have supervised, coached, trained, motivated, and mentored team members at all levels, setting clear goals and expectations while providing feedback and discipline as needed. I successfully integrated VoIP solutions using Asterisk PBX with Genesys Cloud CX and conducted regular security checks and patch management to ensure system security. My responsibilities also include administering RHEL and MySQL database services, performing routine maintenance and backups, and producing thorough root cause analysis reports and documentation.Additionally, I have monitored client systems to ensure optimal performance, swiftly addressing and resolving issues directly with affected clients. My experience with AWS includes deploying EC2 instances and managing security group configurations. Overall, my diverse skill set and proactive approach have enabled me to maintain high standards of operational efficiency and system reliability.

In my role, I excel in customer service and liaison, where I focus on building strong, productive working relationships and establishing effective communication channels with key stakeholders. This involves working closely with client technical teams to collaboratively solve issues, ensuring a seamless and client-focused approach to problem resolution.I regularly attend onsite meetings with clients, which are crucial for discussing ongoing issues and projects, and for reinforcing client relationships through direct, personal engagement. Additionally, I am responsible for the setup and customization of in-house application features, tailoring them to meet specific client needs and requirements, demonstrating my adaptability and client-centric approach in delivering tailored solutions.

Www.Afrihost.Com

In my role, I provide real-time support for Linux hosting services, ensuring stable and efficient operation. I assist with deploying platforms like WordPress, Joomla, and Shopify, showcasing my adaptability in web technologies. My responsibilities also include offering immediate support for DSL, mobile data, Windows, and MacOS issues, reflecting my broad technical expertise.I manage DNS zone file configuration and maintenance for clients, ensuring proper domain functionality. Additionally, I handle the installation and renewal of SSL certificates, upholding website security and trust. I also develop user manuals and guides for new employees and clients, streamlining their learning process and enhancing their experience with our services.