Keenan Meadows Email & Phone Number

Atlanta, Ga, Us

Atlanta, Georgia, United States

I lead the Account Management team, whose focus is maintaining & growing our client accounts. I leverage my knowledge of our industry data, proprietary systems & client relationships to support the team in their strategic endeavors. I provide coaching to the team, and look for opportunities where knowledge sharing between team members can enhance processes. I work directly with our Director of Client Accounts & Operations to provide account insights up through to our leadership group, with the goal of creating a more holistic understanding of accounts at every level of our organization.

Atlanta, Georgia, United States

I manage client onboarding and implementation of our channel programs across new and current markets.

This role expands on the Associate Account Manager role to include a more complex client portfolio. These complexities require more involved data analysis, and a deeper understanding of a client's industry to provide the best advisement for maintaining and improving their incentive program.

Greater Atlanta Area

I help implement and manage incentive programs for multiple clients in diverse industries. I partner with and advise clients on strategic objectives that help them grow their business, and stand out in competitive markets. My objective is to align our clients' goals with their targeted audience of participants to incentivize change that positively impacts their brand.

Greater Atlanta Area

I support our Account Management team with day to day tasks related to their clients' incentive programs. This includes handling client inquiries, uploading large data files, and creating and sending reports. My goal is to take administrative tasks from our Account Management team's workload so they are able to focus on the strategic aspects of their programs and client relationships.

Greater Atlanta Area

I assist incentive program participants with customer service issues, product inquiries and incentive program questions. I help coordinate between our customers and the vendor management team. And I am on the front lines, ensuring the customer has the best possible experience when something goes wrong in the incentive redemption process.

Greater Atlanta Area

I assist local businesses in selecting employee training to fit their individual corporate needs. As an account executive I'm responsible for understanding the vast array of course offerings we provide and how they apply to any business environment. I then make contact with a business and help them create a plan to develop their staff and optimize employee performance by utilizing our training programs. Every business has different obstacles and gaps to fill in, but by working together we can find solutions and implement strategies to bring employees to a new level of proficiency and productivity in their field.

Greater Atlanta Area

At New Horizons I help recruit prospective students who are interested in obtaining IT certifications to upgrade, change or further their careers. After recruitment I assist student's in adhering to their schedules, troubleshoot class related technical problems and help guide them through the track to ensure they are successful in obtaining their certification.

565 Metro Pl S, Dublin, Oh 43017

I began working on the phones at PCCW Teleservices taking calls for a non-disclosed client. Within a month of taking phone calls, I was moved to Team Lead to better assist PCCW's agents in positioning statements, Quality Assurance scores and receiving passing customer service surveys. As a Team Lead, I enforced floor policy and ensured agent adherence to PCCW's policies. I held weekly coaching sessions with team members to check up on their progress, as well as led team meetings to set expectations and goals as outlined by PCCW and the client. I was also in charge of sending a Weekly Business Review to our client to update them on PCCW's performance in comparison to other sites contracted by the client.

11775 Northfall Ln, Alpharetta, Ga 30009 (770) 753-0322

I was hired as an independent contractor for Peggy Still right before graduating from GSU. I taught music students ranging from 5 years to 40+ years in all styles of the art. Lessons would range from 30 minutes to hour and a half sessions and cover a variety of topics such as Scales and Arpeggios, Sight-Reading, Listening, Music Theory, Aural Skills training, Improvisation and Transcription. The Peggy Still School of Music is now known as The North Fulton School of Music.

Bachelor'S Of Jazz Piano Performance, Jazz Piano, 3.7

Activities and Societies: GSU Big Band, GSU Combos, GSU ChorusDuring my time at GSU I participated in multiple large and small ensembles..

Education record