Nikki Cruz Email & Phone Number

Concord, North Carolina, United States

Concord, Nc

I am a fierce advocate for the senior population, and am very passionate about ensuring, to the best of my ability, that I help connect clients, caregivers, and families to resources and help provide relevant education and guidance to help provide Peace of Mind.

Concord Nc

Home Health Coordinator

Matthews, Nc

*Manage and supervise admissions staff.• Manage inquiry process.• Handle inquiry calls from hospitals, families, etc., and provide appointments that include a presentation, tour and closing. • Maintain updated bed ability and facility services information.• Makes sales calls outside the facility to medical, insurance, legal and financial professionals, senior organizations, appropriate special interest groups, hospital discharge planners and other community contacts.• Compile and distribute admission papers.• Create facility materials such as press releases, brochures, and advertisements.• Maintain a working knowledge of Federal and state regulations and reimbursement.• Help expedite admissions process for emergencies.• Build and maintain relationships with hospital accounts.• Perform sales and marketing campaigns.• Maintain knowledge of Medicare and Medicaid regulations.• Maintain model rooms for tours.• Report all inquiries, admissions, and discharges.• Work with nursing and housekeeping staff to maintain knowledge of number of beds available.• Inform housekeeping staff of empty rooms and have them cleaned.• Maintain relationships with legal and financial professionals, senior organizations, assisted living and senior housing facilities, appropriate special interest groups, churches and other community contacts.• Participate in meetings to alert appropriate staff members of projected admissions, room changes, discharges and appointments/tours. • Communicate special needs of new admissions to staff to ensure a smooth transition.

Huntersville, North Carolina

*Manage and supervise admissions staff.• Manage inquiry process.• Handle inquiry calls from hospitals, families, etc., and provide appointments that include a presentation, tour and closing. • Maintain updated bed ability and facility services information.• Makes sales calls outside the facility to medical, insurance, legal and financial professionals, senior organizations, appropriate special interest groups, hospital discharge planners and other community contacts.• Compile and distribute admission papers.• Create facility materials such as press releases, brochures, and advertisements.• Maintain a working knowledge of Federal and state regulations and reimbursement.• Help expedite admissions process for emergencies.• Build and maintain relationships with hospital accounts.• Perform sales and marketing campaigns.• Maintain knowledge of Medicare and Medicaid regulations.• Maintain model rooms for tours.• Report all inquiries, admissions, and discharges.• Work with nursing and housekeeping staff to maintain knowledge of number of beds available.• Inform housekeeping staff of empty rooms and have them cleaned.• Maintain relationships with legal and financial professionals, senior organizations, assisted living and senior housing facilities, appropriate special interest groups, churches and other community contacts.• Participate in meetings to alert appropriate staff members of projected admissions, room changes, discharges and appointments/tours. • Communicate special needs of new admissions to staff to ensure a smooth transition.

Kannapolis Nc