Kellie Lacey Email & Phone Number

Pasco, Washington, United States

• Management of the interactive process and implementation of accommodations under ADA to ensure compliance. • Member of the District bargaining teams negotiating contracts with 3 unions and assistance/development of labor relations contract language.• Supervision of the payroll process for approximately 2700 employees and a $10 million monthly payroll. • Process supervisor for Employee Services programs including benefits administration, contract management, taxes, and various other human resources processes. • Ensure compliance with State and Federal Laws as well as Collective Bargaining Agreements for staff members in relation to FMLA, WA PFML, ADA, payroll, bereavement, educational and unpaid leave of absence.• Establish district process and recommendations for contract language for WA-PFML and training administration on correlations to current state and federal laws. • ADA budget management assistance and billing. • Elevated experience in Business Plus, Microsoft Office, Teams, SharePoint, Frontline and Zoom

•Ensure compliance with State and Federal Laws as well as Collective Bargaining Agreements for over 2200 staff members in relation to FMLA, FLA, bereavement, educational and unpaid leave of absence and childrearing leave. •Sole Management of the interactive process for accommodations under ADA to guarantee compliance and application of accommodation. •Liaison between Administrators and staff members answering questions, interpreting contracts, and helping solve work-related concerns to create a positive work environment. •District representative for unemployment including reporting, appeals and hearings. •Process ownership for all short and long-term disability claims. •Establishing District protocols, process, policy and contract language for WA-PFML and training administration on correlations to current state and federal laws. •Claims administration for workers’ compensation. •Member of the District bargaining team negotiating 3 contracts. •Investigations support to 3 HR directors including documentation, mediation and recommendations for discipline.

Kennewick, Washington

•Manager of EEO, AAP, OSHA/WISHA, Worker’s Compensation, unemployment, FMLA, FLA and short-term disability ensuring compliance with State and Federal Laws. •Sole responsibility in communicating and presenting information to all employees and management regarding the benefit programs, open enrollment, recruiting, staffing, new hire orientation, wellness, and various HR trainings. •Coach and mentor to managers regarding the need for consistency around staff performance and promotional opportunities. Encourage, support, and assist with ideas of recognition and rewarding employees. •Administrator of payroll discrepancies, merit increases and in-store compensations structures.•Maintenance of HRIS and compile reports from the database regarding employee tenure and turnover rate. Sole responsibility in conducting wage surveys, exit interviews, training and development, records management, safety and health, succession planning, and retention. •Proficient in employee/labor relations, compensation, benefits, talent management, organization development, recruiting and staffing, and diversity. •Provided HR support for employees and managers in employee relations, conflict resolution, investigations, mediation and communication.•Social Media and Recruitment Brand Ambassador•Managed the Lowe’s focus group program by ensuring meetings are conducted and issues are addressed to maintain high store morale and engagement.•Expert in Kronos, PeopleSoft, Brass Ring, Success Factors, Microsoft Office and several other HRIS systems.

Warden, Washington

• Manager of the Operations Support Specialist/HR-1 team and Scheduler.• Internal, external and temporary team member staffing of a 250+ team member plant.• Stay at Work Program Manager • Responsibility for FMLA, short term disability, Labor and Industries Worker Compensation claims and medical leave of absence related to Washington Family Leave Laws. • Administer various human resource plans and procedures for all organization personnel; assist in the development and implementation of personnel policies and procedures; prepare and maintain the employee handbook.• Mentor Program Advisory leader• Perform benefits administration, including claims resolution, change reporting, approving invoices for payment and communicating benefits information to employees.• Handle employee relations counseling, outplacement counseling and exit interviewing.• Assist in evaluation of reports, decisions and results of department in relation to established goals. Recommends new approaches, policies and procedures to continually improve efficiency of the department and services performed.• Maintain HRIS records and compiles reports from the database.• Maintain compliance with federal, state and local employment and benefits laws and regulations• Implement human resources programs by providing human resources services, including talent acquisition, staffing, employment processing, compensation, benefits administration, training and development, records management, safety and health, succession planning, retention, employee relations and retention, AA/EEO compliance, and labor relations.• Develops human resources solutions by collecting and analyzing information; recommending courses of action though employee investigations.• Improves manager and employee performance by identifying and clarifying problems; evaluating potential solutions; implementing selected solution; coaching and counseling Team Leaders and Team Members.

Warden, Wa

• Sole responsibility in creating a weekly schedule for 250+ team members’ including 3 production lines, 7 shifts and multiple departments while accommodating and facilitating FMLA leave, LOA, and LNI.• Host of weekly production meeting for all Senior Leadership and Plant Manager which includes: LNI claims management and restrictions, evaluation of production run schedules to ensure the plant runs in a cost-effective and time-efficient manner minimizing overtime, scheduler communication management and time off requests.• Operations support including: team leader support in staffing and complex human resources issues such as on the job injuries and HR policies and procedures, serving as the liaison to supervisors and other members of plant including scheduling, promotions, and training plans, maintaining appropriate records for our facility related to organic runs and yearly crewing.

Warden, Wa

• Brought in over $58,000 in reimbursement dollars by developing and facilitating LWBSW’s Stay at Work Program • Spearheaded restoration of the On the Job Training program recouping $62,500 in training wages and improved support for direct hires to decrease turnover. • Provided effective human resources guidance and coaching to managers and team leaders on matters related to workers compensation, policies and procedures, FMLA and many others that resulted in empowered accountable team members.• Planned, launched and led multiple teambuilding events boosting morale and raising productivity.• Duties specific to my role included: staffing of a 250+ plant including recruitment, interviewing and selection, onboarding, all hourly employee onboarding training including screening and completion of safety and new hire orientations, sole temporary employee management and onboarding with a temp to hire strategic hiring program, promotion mentoring, tracking and analyzing statistical data and trends towards staffing, turnover and retention, policy writing, event management, employee & labor relations, providing counsel to team members, analyzing training and development needs, assisting in strategic development and planning related to staffing and promotions, managing regulatory compliance including TALX, I-9, W4, and policies and procedure documents.• HRIS management of ADP, Kronos, Psychemedics, E-verify, Minert Drug Screen and several others.

Warden, Wa

• As an Employee Service Representative I excelled in: Creating and executing training for the ESR team, project management, assistance with benefits, job descriptions, employee evaluations and assisting with 401K hardship withdrawal. HRIS system management including: Attendance programs, Red Payroll, Kronos and SharePoint.

Richland/Kennewick/Pasco, Washington Area

o Investigated and managed Workers’ Rights Complaints specific to wage and hour laws and Prevailing Wage Complaints closing 12+ per month with a statewide average of 9.o Created and taught multiple training programs across a large work unit which included Washington State Department of Labor and Industries Region Wide Wage and Hour Foundations training

Richland/Kennewick/Pasco, Washington Area

• As a Customer Service Specialist 2 my duties included: program support to over 51 state programs which included claims and insurance directly related to claims management, liaison between claims managers, injured workers and employers, workers compensation, light-duty, facilitation of IME, activity prescription forms, Orion navigation, protests and appeals, open-allowed claims and denied claims, support to industrial insurance, safety and health, licensing and apprenticeship, sole support to the Employment Standards-Prevailing Wage Program, and skip tracing.• Training Completed: Stepping into Supervision, Crucial Conversations, Dealing with Difficult People, Train the Trainer, Working with Irate Customers, Diversity Fundamentals and Stay at Work Program Foundations.

Education record

Activities and Societies: Alpha Omicron Pi

Education record

Activities and Societies: Alpha Omicron Pi