Who is Keerthana Dhagam? Overview
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Quick answer
Keerthana Dhagam is listed as Business Analyst Manager at ePS, based in Troy, Michigan, United States. AeroLeads shows a matched LinkedIn profile for Keerthana Dhagam.
Keerthana Dhagam previously worked as Senior Implementation Specialist at Eps and Implementation Specialist at Eps. Keerthana Dhagam holds Master’S Degree, Computer Science, 3.37 from University At Buffalo.
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Email format at ePS
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ePS
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Profile bio
About Keerthana Dhagam
Committed and result-oriented software engineer possessing a robust technical foundation and proficiency in client relations. Diversified background in Project Management, Implementation, and meticulous Requirement Analysis, encompassing comprehensive proficiency in all stages of the Software Development Life Cycle across diverse industries such as IT, Retail, and Manufacturing.
Listed skills include C, C++, C#, Java, and 20 others.
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Keerthana Dhagam's current company
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8 roles
Keerthana Dhagam work experience
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Business Analyst Manager
Responsible for owning and leading a wide range of IT activities which include gathering, reviewing and outlining technical requirements, facilitating implementation of new functionalities and new versions of our applications, leading monthly production release with a team of about 10 testers and ensuring the overall quality of the ePS platform along with assisting developers with cXML and EDI mapping. Additionally, also responsible to identify process inefficiencies and implement data-driven solutions through strategic mindset and organizational expertise.
Senior Implementation Specialist
In addition to performing the duties of an Implementation Specialist some additional responsibilities include mentoring and training team members, fostering a culture of continuous learning and excellence, maintain a thorough procedural and technical documentation, and handling complex implementations.
Aug 2022 - May 2023
Implementation Specialist
Worked as the Technical lead for Customer Implementations, combining technical expertise and project management to streamline the cXML and EDI integration of various ERP/Third Party systems into diverse business environments. With great attention to detail and excellent communication skills, involved in translating complex requirements into actionable plans. Outline most efficient and effective solutions based on customer requirements and document mapping requirements for cXML and EDI documents.
Aug 2021 - Aug 2022
Implementation Specialist
Worked as the Technical lead for Customer Implementations, combining technical expertise and project management to streamline the cXML and EDI integration of various ERP/Third Party systems into diverse business environments. With great attention to detail and excellent communication skills, involved in translating complex requirements into actionable plans. Outline most efficient and effective solutions based on customer requirements and document mapping requirements for cXML and EDI documents.
Jul 2020 - Sep 2020
Programmer Analyst
Client: John Deere (Deere & Company)Worked as a primary contact from John Deere’s Tier 1 EDI Production Support Team. Responsible for leading the data tracking of various EDI transactions (810, 850, 855, 856) between John Deere and its vendors. Some of the major responsibilities included in-detail analysis of the data files followed by issue resolution, working with cross functional teams on issue prioritization depending on the impact, participating in review meetings with Tier 2 EDI support team and project manager to review support metrics such as turnaround time, process compliance and escalations.
May 2018 - Feb 2019
Programmer Analyst
As a Programmer Analyst, primary duties involved interaction with project managers to understand the requirements of end-clients, documentation preparation for received requirements, analysis of the impact of received requirements across the business, and development of use cases to explain and demonstrate business requirements to the IT team.
Apr 2016 - Apr 2018
Software Testing Intern
Worked as an intern in a startup to assist the product development teams with immediate testing (manual and automated) and launch goals, and monitored network traffic to analyze the traffic flow between mobile devices (Android & iOS) and the internet.
Jun 2015 - Jul 2015
2 education records
Keerthana Dhagam education
Master’S Degree, Computer Science, 3.37
Bachelor'S Degree, Computer Science, 79.7%
FAQ
Frequently asked questions about Keerthana Dhagam
Quick answers generated from the profile data available on this page.
What company does Keerthana Dhagam work for?
Keerthana Dhagam works for ePS.
What is Keerthana Dhagam's role at ePS?
Keerthana Dhagam is listed as Business Analyst Manager at ePS.
Where is Keerthana Dhagam based?
Keerthana Dhagam is based in Troy, Michigan, United States while working with ePS.
What companies has Keerthana Dhagam worked for?
Keerthana Dhagam has worked for Eps, Miracle Software Systems, Inc, and Vizbee Inc..
How can I contact Keerthana Dhagam?
You can use AeroLeads to view verified contact signals for Keerthana Dhagam at ePS, including work email, phone, and LinkedIn data when available.
What schools did Keerthana Dhagam attend?
Keerthana Dhagam holds Master’S Degree, Computer Science, 3.37 from University At Buffalo.
What skills is Keerthana Dhagam known for?
Keerthana Dhagam is listed with skills including C, C++, C#, Java, Datapower, Websphere Mq, Sql, and Asp.Net.
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