Preparing for customer inquiries by studying products, services, and customer service processes.Responding to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer's understanding of information and answer.Opening customer accounts by recording account information.Maintaining customer records by updating account… Show more Preparing for customer inquiries by studying products, services, and customer service processes.Responding to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer's understanding of information and answer.Opening customer accounts by recording account information.Maintaining customer records by updating account informationAccomplishing customer service and organization mission by completing related results as needed. Show less

• Identifying new opportunities• Liaising with customers• Processing customer orders• Supporting sales and development departments• Dealing with adjustments• Escalating any complaints• Updating databaseAchieving the given Monthly TargetSelling the company’s products and services.providing product or service information to assist customers in making a decision about a product to buy, after addressing a customer’s inquiry,attempt to sell them… Show more • Identifying new opportunities• Liaising with customers• Processing customer orders• Supporting sales and development departments• Dealing with adjustments• Escalating any complaints• Updating databaseAchieving the given Monthly TargetSelling the company’s products and services.providing product or service information to assist customers in making a decision about a product to buy, after addressing a customer’s inquiry,attempt to sell them some new products upgrades. Show less