• 𝐏𝐫𝐨𝐯𝐢𝐝𝐞 𝐟𝐫𝐨𝐧𝐭-𝐥𝐢𝐧𝐞 𝐬𝐮𝐩𝐩𝐨𝐫𝐭 to patients, answer queries, guide them to departments, and maintain availability of forms and stationery.• 𝐒𝐜𝐡𝐞𝐝𝐮𝐥𝐞, 𝐫𝐞𝐬𝐜𝐡𝐞𝐝𝐮𝐥𝐞, 𝐚𝐧𝐝 𝐦𝐚𝐧𝐚𝐠𝐞 𝐚𝐩𝐩𝐨𝐢𝐧𝐭𝐦𝐞𝐧𝐭𝐬 efficiently, coordinating with doctors to minimize wait times.• 𝐎𝐯𝐞𝐫𝐬𝐞𝐞 𝐩𝐚𝐭𝐢𝐞𝐧𝐭 𝐫𝐞𝐠𝐢𝐬𝐭𝐫𝐚𝐭𝐢𝐨𝐧, 𝐞𝐧𝐬𝐮𝐫𝐢𝐧𝐠 𝐚𝐜𝐜𝐮𝐫𝐚𝐭𝐞 𝐝𝐚𝐭𝐚 𝐞𝐧𝐭𝐫𝐲 into the hospital management system.• 𝐀𝐬𝐬𝐢𝐬𝐭 𝐰𝐢𝐭𝐡 𝐛𝐢𝐥𝐥𝐢𝐧𝐠 𝐢𝐧𝐪𝐮𝐢𝐫𝐢𝐞𝐬, 𝐩𝐫𝐨𝐜𝐞𝐬𝐬 𝐩𝐚𝐲𝐦𝐞𝐧𝐭𝐬, and explain charges, insurance, and payment options.• 𝐀𝐝𝐝𝐫𝐞𝐬𝐬 𝐩𝐚𝐭𝐢𝐞𝐧𝐭 𝐜𝐨𝐦𝐩𝐥𝐚𝐢𝐧𝐭𝐬 with empathy, escalating issues as needed.• 𝐌𝐚𝐢𝐧𝐭𝐚𝐢𝐧 𝐚𝐜𝐜𝐮𝐫𝐚𝐭𝐞 𝐩𝐚𝐭𝐢𝐞𝐧𝐭 𝐫𝐞𝐜𝐨𝐫𝐝𝐬, adhering to healthcare regulations and confidentiality standards.• 𝐅𝐚𝐜𝐢𝐥𝐢𝐭𝐚𝐭𝐞 𝐜𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧 𝐛𝐞𝐭𝐰𝐞𝐞𝐧 𝐩𝐚𝐭𝐢𝐞𝐧𝐭𝐬 and medical staff regarding appointments, test results, and follow-up care.• 𝐕𝐞𝐫𝐢𝐟𝐲 𝐢𝐧𝐬𝐮𝐫𝐚𝐧𝐜𝐞 𝐜𝐨𝐯𝐞𝐫𝐚𝐠𝐞, 𝐚𝐬𝐬𝐢𝐬𝐭 𝐰𝐢𝐭𝐡 𝐜𝐥𝐚𝐢𝐦𝐬, and coordinate with insurers to resolve coverage issues.• 𝐂𝐨𝐥𝐥𝐞𝐜𝐭 𝐩𝐚𝐭𝐢𝐞𝐧𝐭 𝐟𝐞𝐞𝐝𝐛𝐚𝐜𝐤 and provide insights for service improvement.

• Manage the 𝐫𝐞𝐜𝐫𝐮𝐢𝐭𝐦𝐞𝐧𝐭 𝐩𝐫𝐨𝐜𝐞𝐬𝐬, 𝐢𝐧𝐜𝐥𝐮𝐝𝐢𝐧𝐠 𝐬𝐨𝐮𝐫𝐜𝐢𝐧𝐠, 𝐬𝐜𝐫𝐞𝐞𝐧𝐢𝐧𝐠, 𝐢𝐧𝐭𝐞𝐫𝐯𝐢𝐞𝐰𝐢𝐧𝐠, 𝐚𝐧𝐝 𝐨𝐧𝐛𝐨𝐚𝐫𝐝𝐢𝐧𝐠 of new employees.• Maintain and update 𝐞𝐦𝐩𝐥𝐨𝐲𝐞𝐞 𝐫𝐞𝐜𝐨𝐫𝐝𝐬 𝐢𝐧 𝐭𝐡𝐞 𝐇𝐑 𝐦𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 𝐬𝐲𝐬𝐭𝐞𝐦, ensuring accuracy and compliance.• Oversee the 𝐩𝐚𝐲𝐫𝐨𝐥𝐥 𝐩𝐫𝐨𝐜𝐞𝐬𝐬, 𝐢𝐧𝐜𝐥𝐮𝐝𝐢𝐧𝐠 𝐬𝐚𝐥𝐚𝐫𝐲 𝐜𝐚𝐥𝐜𝐮𝐥𝐚𝐭𝐢𝐨𝐧𝐬, 𝐝𝐞𝐝𝐮𝐜𝐭𝐢𝐨𝐧𝐬, and timely disbursement. • Handle 𝐞𝐦𝐩𝐥𝐨𝐲𝐞𝐞 𝐫𝐞𝐥𝐚𝐭𝐢𝐨𝐧𝐬 𝐢𝐬𝐬𝐮𝐞𝐬, 𝐢𝐧𝐜𝐥𝐮𝐝𝐢𝐧𝐠 𝐜𝐨𝐧𝐟𝐥𝐢𝐜𝐭 𝐫𝐞𝐬𝐨𝐥𝐮𝐭𝐢𝐨𝐧, 𝐠𝐫𝐢𝐞𝐯𝐚𝐧𝐜𝐞 𝐡𝐚𝐧𝐝𝐥𝐢𝐧𝐠, and 𝐝𝐢𝐬𝐜𝐢𝐩𝐥𝐢𝐧𝐚𝐫𝐲 𝐚𝐜𝐭𝐢𝐨𝐧𝐬.• Coordinate 𝐞𝐦𝐩𝐥𝐨𝐲𝐞𝐞 𝐭𝐫𝐚𝐢𝐧𝐢𝐧𝐠 𝐚𝐧𝐝 𝐝𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭 𝐩𝐫𝐨𝐠𝐫𝐚𝐦𝐬 to enhance skills and career growth. • Conduct 𝐞𝐱𝐢𝐭 𝐢𝐧𝐭𝐞𝐫𝐯𝐢𝐞𝐰𝐬 and manage the 𝐨𝐟𝐟𝐛𝐨𝐚𝐫𝐝𝐢𝐧𝐠 𝐩𝐫𝐨𝐜𝐞𝐬𝐬, including 𝐟𝐢𝐧𝐚𝐥 𝐬𝐞𝐭𝐭𝐥𝐞𝐦𝐞𝐧𝐭𝐬 𝐚𝐧𝐝 𝐝𝐨𝐜𝐮𝐦𝐞𝐧𝐭𝐚𝐭𝐢𝐨𝐧.

• 𝐌𝐚𝐧𝐚𝐠𝐞𝐝 𝐜𝐨𝐥𝐥𝐞𝐠𝐞 𝐨𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬, including exam schedules, student registrations, and 𝐝𝐚𝐢𝐥𝐲 𝐚𝐝𝐦𝐢𝐧𝐢𝐬𝐭𝐫𝐚𝐭𝐢𝐯𝐞 𝐭𝐚𝐬𝐤𝐬.• 𝐏𝐫𝐨𝐯𝐢𝐝𝐞𝐝 𝐩𝐞𝐫𝐬𝐨𝐧𝐚𝐥𝐢𝐳𝐞𝐝 𝐜𝐚𝐫𝐞𝐞𝐫 𝐚𝐝𝐯𝐢𝐜𝐞 to students, guiding them in selecting programs aligned with their qualifications and goals.• 𝐇𝐚𝐧𝐝𝐥𝐞𝐝 𝐩𝐞𝐭𝐭𝐲 𝐜𝐚𝐬𝐡, 𝐢𝐧𝐯𝐨𝐢𝐜𝐢𝐧𝐠, 𝐬𝐭𝐨𝐜𝐤 𝐦𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭, 𝐫𝐞𝐜𝐞𝐢𝐩𝐭𝐬, and 𝐛𝐚𝐧𝐤 𝐫𝐞𝐜𝐨𝐧𝐜𝐢𝐥𝐢𝐚𝐭𝐢𝐨𝐧𝐬.• Assisted students in 𝐩𝐫𝐨𝐣𝐞𝐜𝐭 𝐩𝐫𝐞𝐩𝐚𝐫𝐚𝐭𝐢𝐨𝐧 𝐚𝐧𝐝 𝐬𝐮𝐛𝐦𝐢𝐬𝐬𝐢𝐨𝐧, ensuring adherence to academic standards and UK guidelines.• Maintained 𝐝𝐞𝐭𝐚𝐢𝐥𝐞𝐝 𝐬𝐩𝐫𝐞𝐚𝐝𝐬𝐡𝐞𝐞𝐭𝐬, 𝐝𝐚𝐭𝐚𝐛𝐚𝐬𝐞𝐬, 𝐚𝐧𝐝 𝐫𝐞𝐩𝐨𝐫𝐭𝐬 to track activities.• 𝐒𝐞𝐫𝐯𝐞𝐝 𝐚𝐬 𝐀𝐂𝐂𝐀 𝐄𝐱𝐚𝐦 𝐈𝐧𝐯𝐢𝐠𝐢𝐥𝐚𝐭𝐨𝐫, ensuring strict adherence to examination protocols.• 𝐑𝐞𝐯𝐢𝐞𝐰𝐞𝐝 𝐚𝐧𝐝 𝐢𝐦𝐩𝐫𝐨𝐯𝐞𝐝 𝐚𝐝𝐦𝐢𝐧𝐢𝐬𝐭𝐫𝐚𝐭𝐢𝐯𝐞 𝐬𝐲𝐬𝐭𝐞𝐦𝐬, policies, and procedures for enhanced efficiency.

• 𝐋𝐚𝐧𝐠𝐮𝐚𝐠𝐞 𝐄𝐝𝐮𝐜𝐚𝐭𝐢𝐨𝐧: Delivered comprehensive English lessons, utilizing creative teaching methods to enhance student understanding and retention.• 𝐋𝐞𝐚𝐫𝐧𝐢𝐧𝐠 𝐈𝐦𝐩𝐫𝐨𝐯𝐞𝐦𝐞𝐧𝐭: Focused on continuous improvement through personalized feedback and progress evaluation, ensuring effective learning outcomes.• 𝐆𝐫𝐨𝐮𝐩 𝐃𝐢𝐬𝐜𝐮𝐬𝐬𝐢𝐨𝐧𝐬: Facilitated group discussions and debates, encouraging active participation and diverse thought contributions from students.• 𝐋𝐞𝐬𝐬𝐨𝐧 𝐏𝐥𝐚𝐧𝐬: Developed and implemented structured lesson plans tailored to meet the learning needs of students.• 𝐏𝐫𝐨𝐠𝐫𝐞𝐬𝐬 𝐄𝐯𝐚𝐥𝐮𝐚𝐭𝐢𝐨𝐧: Regularly assessed student progress through various evaluation methods to guide further instruction.• 𝐅𝐞𝐞𝐝𝐛𝐚𝐜𝐤: Provided detailed and constructive feedback to students, helping them to identify areas of strength and improvement.

• 𝐂𝐫𝐞𝐝𝐢𝐭𝐨𝐫 𝐃𝐨𝐜𝐮𝐦𝐞𝐧𝐭𝐚𝐭𝐢𝐨𝐧: Prepared and organized creditor documentation, supporting invoices, and filed them for approval.• 𝐈𝐧𝐯𝐨𝐢𝐜𝐞 𝐕𝐞𝐫𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧: Verified and posted creditor invoices into the purchase book.• 𝐂𝐫𝐞𝐝𝐢𝐭 𝐏𝐮𝐫𝐜𝐡𝐚𝐬𝐞 𝐀𝐧𝐚𝐥𝐲𝐬𝐢𝐬: Analyzed credit purchases and updated the creditor's ledger in the purchase daybook.• 𝐑𝐞𝐜𝐨𝐧𝐜𝐢𝐥𝐢𝐚𝐭𝐢𝐨𝐧: Reconciled outstanding balances of creditors to ensure accuracy.• 𝐂𝐡𝐞𝐪𝐮𝐞 𝐑𝐞𝐜𝐨𝐫𝐝𝐢𝐧𝐠: Recorded cheques and maintained related financial documentation.• 𝐒𝐀𝐏 𝐃𝐚𝐭𝐚 𝐄𝐧𝐭𝐫𝐲: Provided basic data entry training on SAP financials.• 𝐌𝐚𝐬𝐭𝐞𝐫 𝐃𝐚𝐭𝐚 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Updated master data for consumers and vendors in SAP.