Manage day-to-day store operations and supervise 2 employees for practice account management, daily cash deposits,operations budget development and management, inbound and outbound calling, and daily operations report creation.▪ Maintained seamless operations by recruiting, onboarding, and training new employees to cultivate excellentcustomer service and financial management skills to deliver optimally.▪ Promoted unmatched customer experience by identifying needs, providing excellent service, preparing orders,and effectively dealing with suggestions and complaints.▪ Developed, implemented, and monitored store operating budget to ensure proper management of company’sresources and block wastes.▪ Performed nightly drawer counts and carefully reconciled cash and bank transactions for accuracy.

I was actively responsible for running cash register, ensuring store cleanliness, andmaintaining accurate record of sales.★Established prices of products, prepared bills with optical price scanners, packagedproducts, and entered transactions into store’s daily sales book.★Maintained clean and orderly checkout areas and completed other general cleaning dutiesincluding mopping floors and emptying trash cans.★Calculated total payments received during time period, and reconciled with total sales.

I oversaw grocery store’s overall operations by supervising store staff, managing budget,monitoring inventories, promoting customer service quality, completing opening andclosing procedures, and managing registers.★ Opened and closed store, processed daily paperwork, produced staffing schedule,balanced cashier drawers, and prepared daily deposits.★ Assisted customers in all aspects of store services including handling complaints andinquiries.★ Maintained orderly appearance of cash rack and supplies stocked.

I was promoted from Cashier to Manager with expanded responsibilities to include ensuringstore is properly maintained, supervising cashiers, fostering excellent customer service,and checking-in vendors.★ Supervised data entry, cigarette ordering, negatives, and vendor check-ins.Built customer confidence by actively listening to their concerns and giving appropriatefeedback.★ Opened and closed stores, which includes counting cash drawers and making bank deposits.