Internal Sales Representative
CurrentCommunicating with customers, making outbound calls to potential customers and following up on leads. Understanding customers' needs and identifying sales opportunities. Answering potential customers' questions and sending additional information per email. Keeping up with product and service information and updates. Creating and maintaining a database of current and potential customers. Explaining and demonstrating features of products and services. Staying informed about competing products and services. Upselling products and services. Researching and qualifying new leads. Closing sales and achieving sales targets. Having the customer’s best interest at heart; Trustworthiness, integrity and honesty. Ability to perform the promised service “right the first time” and honour promises. Consistency of performance and dependability. Making the effort to know and understand the customer and their needs, by listening and communicating in a manner that they understand. Cold calling. Keeping up with the signage markets seasonal changes. Knowing your competitors. Various substrates within the Signage and Printing Sphere.