Keeya Saund Email & Phone Number

Southampton, Gb

London Area, United Kingdom

• Delivering diverse virtual assistance services to Entrepreneurs, Executives and Creatives, including social media management, CRM system streamlining, and project management, ensuring comprehensive brand strategy and digital presence enhancement.• Delivering tailored coaching and brand strategy planning sessions to optimize client engagement and foster brand growth, backed by a meticulous approach to project execution and strategy development.• Harnessing a broad skill set to provide end-to-end business support solutions, from conceptualizing visual branding elements to implementing customer relationship tactics, driving operational excellence and client satisfaction.

United States

United Kingdom

My work involves the effective orchestration of Buy, Renovate, Rent, Refinance (BRRR) strategies, as well as managing Assured Shorthold Tenancy (AST) models. This experience has refined my expertise in assessing the potential of real estate investments, driving project success from inception to completion, and optimizing asset performance

United Kingdom

• Contributing to the institution’s growth and development as a Non-Executive Director through strategic guidance in collaboration with the School's Senior Leadership team.• Providing oversight on educational standards, policies, and budget allocation. • Offering guidance on initiatives aimed at fostering a supportive learning environment for students, ensuring accountability and effective governance.

United Kingdom

• Managing the Aftersales Customer Experience team in aligning the strategy to drive exceptional customer-centric automotive experiences, defining the standard for Aftersales ‘Customer Excellence’. • Leading on project design and delivery of customer experience initiatives, coordinating cross-collaboration between major stakeholders both internally and B2B.• Monitoring customer feedback and satisfaction (C-SAT, CSI) metrics to identify opportunities to enhance customer satisfaction. • Regularly presenting innovative ideas to Senior Leaders and Business Directors to drive continuous innovation through implementing strategic improvements and aligning departmental goals with the company's overarching vision.

• Worked within the primary care Improving Access to Psychological Therapies (IAPT) Service.• Conducted telephone mental health triage assessments to determine subsequent treatment pathways. • Performed comprehensive risk assessments, adhered to NHS safeguarding procedures, collated relevant clinical outcome measure scores and signposted clients to additional services where appropriate. • Delivered Guided Self-Help treatment based on principals of Cognitive Behavioural Therapy to a caseload of clients. Behavioural Activation · Thought Challenging · Health Anxiety Inventory (HAI) Assessment · PCL-5 Trauma Scale Assessment · Obsessive-Compulsive Inventory (OCI) Assessment · Clinical Report Writing · Work and Social Adjustment Scale (WSAS) Assessment · IAPT Phobia Scale Assessment · Safeguarding · Generalised Anxiety Disorder (GAD7) Assessment · Patient Health Questionnaire (PHQ9) Assessment · Low Intensity Cognitive Behavioural Therapy

• I assisted in qualitative research collection for the Blueprint Mental Health Project by conducting interviews with children and young people to identify ways in which NHS Mental Health Services can be improved. This was in collaboration with The University of Manchester, Cardiff University, Greater Manchester Mental Health NHS Foundation Trust and Common Room. The publication won the Outstanding Contribution to PPIE Award (Patient and Public Involvement and Engagement) at Manchester University’s Faculty of Biology, Medicine and Health (FBMH).• I assisted in the creation of an infographic outlining the impact of Covid-19 on the mental health of children and young people from minority groups in collaboration with The Health Foundation.

• Working within Corporate Psychological Therapies, I managed a high volume of High Intensity Cognitive Behavioural Therapy (CBT) cases and Counselling cases monitoring client mental health recovery under the supervision of a High Intensity CBT Therapist. • I updated client case files, created discharge reports, and liaised with Network Therapists and corporate client referrers assisting in the return-to-work initiative. • CPD attended: Differential Diagnosis, Health Anxiety, Long Term Health Conditions, PTSD, Risk Assessment, Transgender Mental Health.

• Representing SHEIN across social media platforms cultivating vibrant content across Instagram. Regular analysis of Instagram trends and adherence to brand social media KPIs was required. • Worked as a Retail Assistant at the SHEIN pop-up shop during London Fashion Week 2019.

Southampton, England, United Kingdom

• Working within the Neurodevelopmental Autism Assessment Pathway, I administered face to face cognitive assessments (WISC-V) and telephone assessments (AQ). I wrote clinical reports, collated clinical audit data and organised the service waitlist using Systm 1.• I also assisted in CAMHS ADHD assessments, giving input about potential Autism endorsements and assisted in cognitive assessments within the Jigsaw Learning Disabilities team. Clinical Audit · ADHD Assessment · Autism Spectrum Quotient (AQ) Telephone Assessment · Clinical Report Writing · Safeguarding · Wechsler Intelligence Scale (WISC-V & WAIS-IV) Assessment

• Representing the Fusion Student's brand and ethos across Cardiff University campus and social media platforms.• Running projects, initiatives and competitions as a means of brand promotion both face-to-face and online.

London, United Kingdom

• Representing the Nando’s brand and ethos across Cardiff University campus and social media platforms.• Running projects, initiatives and competitions as a means of brand promotion both face-to-face and online.

Sri Lanka

Bachelor Of Science - Bsc, Psychology, First Class Honours

Counselling Skills In Practice, Part Time Courses For Adults

A Levels, Human Biology, Psychology, Chemistry

A-levels: Psychology (A), Human Biology (A), Chemistry (B)

Gcse

GCSE’s: Maths (A); English Language (A); English Literature (A); Chemistry (A); Biology (A); Physics (B); Spanish (A); History (A).