• Oversee and coordinate the activities of the Disability Resources Testing Center• Planned, implemented, and refined the transition to online exam proctoring through Zoom• Communicated DRTC policies and procedures through the creation and dispersal of a semesterly Reference Guide• Created, implemented, and trained fellow staff to use mail merge to send exam proctoring information to students• Led a weekly staff meeting for the DRTC team and weekly development meeting for the… Show more • Oversee and coordinate the activities of the Disability Resources Testing Center• Planned, implemented, and refined the transition to online exam proctoring through Zoom• Communicated DRTC policies and procedures through the creation and dispersal of a semesterly Reference Guide• Created, implemented, and trained fellow staff to use mail merge to send exam proctoring information to students• Led a weekly staff meeting for the DRTC team and weekly development meeting for the Graduate Assistants• Recruit, hire, train, and supervise three full-time Administrative Associates and three Graduate Assistant Non-Teaching positions • Conducted on-going staff training and development including a three day, multi-session retreat during the Spring 2021 semester• Communication and outreach to campus partners including faculty, students, and staff – presented at the University Advisors Conference in Fall 2020• Evaluate, create, implement, and coordinate program policies and procedures to deliver excellent service to stakeholders Show less

• Advise caseload of 55 students with disabilities who may also be low-income and/or first-generation students• Assisted with course selection, academic coaching, scholarship applications, financial aid and academic appeals, study skills, financial literacy, and other academic or personal needs for holistic student growth• Advocate and raise awareness for students with disabilities through classroom presentations, tabling, and outreach events• Cooperative work with the Office of… Show more • Advise caseload of 55 students with disabilities who may also be low-income and/or first-generation students• Assisted with course selection, academic coaching, scholarship applications, financial aid and academic appeals, study skills, financial literacy, and other academic or personal needs for holistic student growth• Advocate and raise awareness for students with disabilities through classroom presentations, tabling, and outreach events• Cooperative work with the Office of Disability Services at Wichita State to enroll and support students with disabilities in their pursuit of a bachelor’s degree• Documented all student interaction and tutorial information in FileMaker database• Recruit, hire, train, and supervise tutorial staff of 10+ student tutors and one student Lead Tutor• Developed and implemented CRLA ITTPC Level 1 & 2 standardized tutor training; including active learning activities, lesson plans, and current research-backed content• Created and implemented Lead Tutor position and professional development• Established Mission, Vision, and Values for Peer Tutor Program• Updated and revised tutor policies, procedures, and guidebook• Increased tutoring hours from 324 hrs/semester to over 760 hrs/semester• Rapidly developed, implemented, and refined online tutorial component in response to COVID-19• Cooperative work with offices across campus to facilitate General Tutor Training for all tutors at Wichita State University• Contributed written reports and content to Annual Performance Review, End of Semester Reports, Monthly Reports, and TRIO DSS Newsletter Show less