Vice President Store Experience And Operations
Current- I have the privilege of leading a dynamic Store Operations team that brings our brands' mission and strategic initiatives to life across our nearly 1,300 North America stores. Strategically, the Store Operations team.
- Steward and deliver the customer experience as defined by the Old Navy, HorizON strategy. This includes but is not limited to, a newly defined experience-led customer service model, elevated fitting room experience.
- Spearhead the execution and delivery of the updated real estate strategy. This includes, but is not limited to, establishing the necessary standard operating procedures, work methods, and operational requirements to.
- Serve as a critical link between the Gap Inc Transformation Office and the Senior Vice President of Stores. Responsible for championing and representing the needs of the stores organization to centralized partners..