Experienced business analyst with a proven track record of maximizing commercial success through process improvement, digital transformation, and driving operational business efficiency. Skilled in eliciting, analysing, prioritising, and documenting business requirements and translating them into functional and technical specifications. Proficient in Waterfall and Agile software development lifecycles, employing advanced business analysis techniques and methodologies to deliver top-notch software solutions. Adept at facilitating elicitation sessions, managing stakeholders, and providing strategic insights. Specialize in harnessing data analytics, global market dynamics, and industry best practices to expedite project delivery and product development. Highly skilled communicator dedicated to promoting collaboration and building positive relationships while working independently and within collaborative team environments. Adept communicator, dedicated to fostering collaboration and cultivating positive relationships in independent and team settings. An inquisitive professional committed to continuous learning, driven to innovate and deliver outstanding results.CORE COMPETENCIES ● Business Analysis● Process Mapping● Project Management● User Acceptance Testing● Data Analysis & Visualisation● Requirement Gathering● Agile Methodologies (Scrum)● Stakeholder Management● Software Development Life Cycle (SDLC)● Change Management ● User story development● Requirement Analysis● Gap Analysis● Risk assessment● Reporting & Documentation● Wireframe & Prototype● Information Technology Tools:● Microsoft 365 (Outlook, Excel, Word) | Microsoft dynamics 365 CRM | Salesforce | MS Visio | Azure DevOps | Jira | Confluence | Miro | Balsamiq | Power BI | SQL | Lucid chart | Draw.io