Kehinde Ogunrinde Email & Phone Number

-: As Acting Service Manager,I oversees daily branch activities. -: Custodian of all assets of the bank. -: Provides and maintain a high level of customer service through friendly approach, strong professionalism and timely assistance with customer’s request. -: Advice and suggest to customers and prospective new customers the new bank products-: Coordinates all operation activities of the bank at the branch level in line with its policies and regulations. -: Supervises a group of primarily para-professional level staff -: Constant Loading of fit notes into the ATM -: Perform basic repairs on ATM Machines and also escalate where necessary, oversee the daily operations of the cash centre, ensuring compliance, accuracy, and efficiency. -: I also manage a team of customer service representatives, providing training, coaching, and feedback to enhance their performance and customer satisfaction. With over five years of work experience in the banking and finance sector, I have developed strong skills in finance, customer service management, customer experience, and fintech. I hold a degree in Accounting from Ekiti State University and I am currently pursuing an ACA certification to further my professional development. I am passionate about leveraging fintech solutions to improve the quality and accessibility of financial services for customers and businesses. I am also committed to delivering excellent customer service and ensuring the highest standards of integrity and security