Keia Wilson Email & Phone Number

Leesburg, Florida, United States

Client-Centered Care: Orchestrated comprehensive and equitable care strategies for diverse clientele, emphasizing empowerment and resilience.Goal-Oriented Support: Managed caseloads, tracked progress, and customized plans to achieve client objectives, fostering self-sufficiency and long-term success.Resource Facilitation: Identified and secured essential resources to address client challenges, enhancing satisfaction and service delivery effectiveness.Advocacy and Empowerment: Spearheaded initiatives to advocate for client needs, promote self-advocacy, and navigate community resources for enhanced support.Data-Driven Insights: Analyzed client data to identify trends, measure outcomes, and optimize care strategies, ensuring data-driven decision-making and improved service delivery.Program Development: Collaborated with internal teams to develop and refine programs and initiatives based on client needs and data insights, aligning with organizational goals.Performance Tracking: Utilized data analysis to monitor program effectiveness, assess client progress, and refine strategies for continuous improvement.Communication and Reporting: Developed and presented reports on client outcomes and program performance, providing actionable insights to stakeholders and supporting strategic planning.Outreach and Engagement: Conducted outreach efforts to connect with new clients and raise awareness about available services, enhancing community engagement and service accessibility.

Leesburg, Florida, United States

Operational Excellence: Streamlined office operations, including payment collections, accounts payable/receivable, and record-keeping, optimizing efficiency and accuracy.Client Relationship Management: Fostered strong client relationships through professional and responsive communication, addressing inquiries and ensuring high satisfaction levels.Insurance Expertise: Provided expert guidance on home, auto, and commercial insurance policies, facilitating informed decision-making and securing client trust.Team Leadership: Directed administrative staff, fostering a collaborative environment focused on achieving organizational goals and enhancing service delivery.

Leesburg, Florida, United States

Strategic Data Insights: Led data analysis initiatives to uncover trends, patterns, and insights that informed strategic decision-making and optimized operational efficiency.Project Coordination: Coordinated end-to-end data projects, including requirements gathering, data mapping, and visualization, ensuring alignment with business objectives and timelines.Statistical Expertise: Applied advanced statistical methods and tools to analyze complex datasets, delivering accurate and actionable recommendations to stakeholders.Data Visualization: Utilized tools like Tableau and Power BI to create visually compelling dashboards and reports, facilitating data-driven insights and enhancing organizational transparency.

Master Of Science (M.S.), Clinical Mental Health Counseling

Master'S Of Science, Industrial And Organizational Psychology

Bachelor Of Science, Business Administration / Accounting