Keikei Day Email & Phone Number

Irvine, CA, US

Irvine, California, United States

Irvine, California, United States

Irvine, California, United States

• Developed and maintained workflows, processes, and a ‘rhythm of business’ from the ground up for both the Narrative and Content Design teams.
• Owned an expansion ‘box feature’ zone – the Dracthyr Starting Experience – as well as multiple game critical features for Dragonflight.
• Supported overall work/life balance for designers by maintaining and updating schedules and tasks for teams and individuals - calling out pain-points or over scoping when necessary.
• Enhanced multiple design and discipline teams’ visibility, awareness, and communication by creating, updating, and maintaining team, feature, and expansion Confluence pages during Dragonflight’s development.
• Developed a proactive strategy to help teams maintain focus and tackle issues quickly during the launch of patches and content.
• Owned patch 10.0.7 – Return to the Forbidden Reach – in its entirety.

Irvine

• Manager and strategic planner for the complex schedules of the EVP/Head of Ecommerce and the Head of Applications. This includes proper meeting prioritization and establishing a tactical process to ensure stability and.
• Showcased, implemented, and optimized new tools for the B&OP admins - Microsoft Planner & Sharepoint.
• Implemented department-wide excel expense tracking systems for warchest, training, and travel.
• Owner of the tri-weekly sprint decks, reports, and ceremonies for the Ecommerce and Applications verticals.
• Managed and scheduled cross-discipline product reviews and all-hands meetings for multiple departments across B&OP.
• Scheduled, planned, and executed department events of varying scope and scale for all teams across B&OP.

Orange County, California Area

• Developed, vetted, and deployed the BlizzCon Esports JIRA Structure, which included task and sub-task management for all teams as well as facilitating weekly JIRA backlog meetings with franchise PM’s for BlizzCon.
• Created, maintained, and implemented materials and documentation for visa acquisition and passport assistance for international players across all franchises. This included frequent email and phone communications to.
• Maintained and updated the internal team’s processes and workflow for special purchasing (items included trophies, medals, and confetti) by organizing and centralizing documentation and art assets as well as managing.
• Developed, updated, and executed onboarding for all Esports new hires. This required multi-day sessions involving numerous power points, team and leadership meet and greets, tool set-up, and building walk-throughs.
• Staffing Lead of Esports for BlizzCon 2017 and 2018, which included but was not limited to: sourcing, vetting, scheduling, training, deploying, and monitoring staff from within the Esports team and additional Blizzard.
• Partnered with the Senior Esports Administrative Assistant to brainstorm, budget, and execute Esports team activities, meetings, and special projects.

Orange County, California Area

Orange County, California Area

Deliver and evaluate internal courses as required by management.Develop materials for new courses as required.Create and maintain training records and reports.Organize all logistics to ensure effective training takes place.Assist in developing key performance indicators to evaluate training efficiency.Manage communication related to training (newsletter.

Orange County, California Area

Deliver and evaluate internal courses as required by management.Develop materials for new courses as required.Create and maintain training records and reports.Organize all logistics to ensure effective training takes place.Assist in developing key performance indicators to evaluate training efficiency.Manage communication related to training (newsletter.

16215 Alton Pkwy, Irvine, CA 92618

Quality Assurance Analyst for the SC2 Content Team

Video Game Conventions

Accomplishments:Closed Alpha game testing (informal)Closed and open Beta testing (informal)Assistant to the Director of IT during a conventionSet-up and teardown of computers, booth, televisions and sound equipment for conventionsTwitch.tv live streamer for company’s official channel