Keiko Bucher Email & Phone Number

Kagoshima, Kagoshima, Jp

Work as a sole representative for SNBL group in US to increase business opportunities from US clients. Work with Corporate Executives to establish the growth strategy of SNBL group in US

Kagoshima, Kagoshima, Jp

Lead Client Project Management, Schedule and Estimates teams to ensure clients' projects are to be completed on time and on budget.

Kagoshima, Kagoshima, Jp

Created and lead a Client Project Management and Resource Management teams to provide a timely initiation of clients' projects, meeting key milestones of the project progress, proactive communication and issue resolution to increase customer satisfaction.

I lead and coached a global team to provide a consistent, high quality client experience to customers. I established and implemented globally harmonized processes and pricing tools for my responsible service lines that made it possible to bring more efficiencies in global capacity management. I was responsible for a quality management in the inquiry to cash process to identify issues, to analyze a root cause, to make recommendation on issue resolution/process changes and to implement the agreed changes.

Responsible for training, performance evaluations and salary administration of the team, staffing decisions, tracking proposal activities and other commercial metrics for the department in order to meet the financial goals for the organization. She also works with key stake holders to seek new business opportunities, to build new commercial processes and to establish pricing strategy that meets the demand for the market.

Working as a primary contact for Japanese sponsors and account executives in Asia, she is responsible to develop global customer relations/business opportunities and to meet sales/revenue goals by providing solutions to the inquiries and requests in regards to toxicology, drug metabolism, bioanalytical, GMP and Phase I projects. She supported 10-15% YOY market growth. She also provided Japanese business culture training to various organizations in order to improve communication gaps and to increase customer satisfaction.

Provide bilingual administrative support including translating and managing client inquiries, coordinating client visits, creating and maintaining database to track proposals/awards and clients’ information

International Trading And Business Management

Education record