Keiran Ward Email & Phone Number

England, United Kingdom

Advising and executing HCM, talent and skills related solutions. Support with solution design, RFP and implementation.Focus on:• HR related technology (HCM, SaaS, Performance Management, Employee Engagement, HR Data Analytics etc.); • Outsourced services (RPO, MSP, HR IT, International supply chain)• Global talent pools and expatriate mobility;Also, Interim Country Manager services for inbound investors:Acting as the Country Manager in UK start-up phase, working with the global company ExCo to accelerate time-to-profit for inward investors that set up operations in the UK.UK-Entry consulting; Company set-up support: Establishing budget, location, workforce, client base & market strategy. Developing Global Sales networks. Recruiting the permanent Country ManagerI am invariably asked, after starting up the UK operation to support with wider global build outs.Start-up Projects have included Oil & Gas sector (UK & Global), Pharma knowledge sector, Instructor Led Training, manufacturing & distribution, Healthcare Contingent worker skill matching HR Tech.

Florham Park, New Jersey, Us

Understanding advances in workforce related technology, processes, operating models and delivery models in order to deploy solutions that improve clients' businesses and facilitate consultative discussions.Areas of interest:Workforce Enablement - enhancing performance in the flow of work;Learning RoI calculator development;Dynamic HRO - HR agility, scalability and delivering what's needed, when it's needed;Integrated HR Systems;HR Digitisation, Automation, AI & Analytics;Future proofing & trend watching;Global payroll;Global Mobility;Total Workforce Management (contingent and permanent)Contact Centre Churn mitigation;CXM agent productivity enhancement model (Redesign of upskilling process: learning, DAP, knowledge management model incorporating Generative AI);HR Transformation.

Milwaukee, Wisconsin, Us

Supporting clients to design and develop complete and often complex resourcing and recruitment programmes. Reducing their internal admin and external recruitment agency spend through optimisation of the recruitment process and the supply chain.Where the timely deployment of well-matched people is the key to successful outsourcing, Talent Based Outsourcing solutions deliver agile, scalable and effective workforces; minimising our clients' fixed costs whilst improving their agility, efficiency and productivity. Often deployed in Engineering Field Services, IT, Contact Centre, Financial Transactions, Merchandising, Production, Logistics and sales environments.

Houston, Tx, Us

Consulting, solution development and design of Neutral Vendor or Total Worforce Management MSPs. Optimising contingent workforce, consultant, frelancer and SoW supply chains through Managed Service Programmes. Improving compliance whilst cutting costs and administration of contractor, temporary and project workforce supply chains.

Oakbrook Terrace, Il, Us

Global Business development, sales, negotiation, client relationship management and solution design. Consulting on Global Mobility and corporate Expatriate Relocation Support solutions.Managing & mentoring a global team of Senior Account Managers.New business development targets as well as relationship management of the largest Global client.Clients including Financial services, Oil, Gas & Energy, Petrochemicals, Banks and Aerospace/Defence based in US, Europe, UK, Middle East & Asia

Dublin 2, Ie

Full service HRO Account Management and account strategy definition. Developed recommendations for turnaround of loss making accounts. Improvement of change management process.Process analysis and optimisation of grievance management and performance management processes.Developed into HR Operations management & PMO role; Developed HR metrics and dashboards covering:Absence Management, Grievance Management, Reward, Pensions, HR Helpdesk, Employee Assistance Programme, Recruitment, Relocation, HRIS; Managed Data protection and Data privacy audits.Learning services management and business development.Managed HR operations scheduling and P&L reportinghDefined and transitioned services from UK to India.

Wimbledon, London, Gb

Applicant tracking system (ATS) Key Account Management, Account Management team management, Contract negotiation, business development.Graduate recruitment, Legal, banking and public sector clients.

Milwaukee, Wisconsin, Us

Business Development including Major Account Management & Direct Sales. Doubled value of Public Sector and BPO key account business in the UK until 2000. HR workstream lead for successful UK Govt consulting consortium bid team alongside PWC, AT Kearney & EDS.Developed HR consulting service, successes included supporting Inland Revenue (now HMRC) with HR change management, skills matching, Employee Relations and Union engagement. Designed innovative contingent staffing models to enable client agility, including full BPO models for private and public sector.Designed, sold & grew outsourced customer services (CXM) solutions, including all inclusive cost-per-call solution.Promoted to AsiaPac lead for business development across 9 territories: China, Hong Kong, India, Korea, Malaysia, Philippines, Singapore, Taiwan, Thailand as well as global account management for all of AsiaPac. Supporting & developing sales and account management teams within each country/territory to triple the value of major accounts.Supported business expansion into newly opened territories (China & India).Developed early example of a Managing Agent model for Taiwan.Commercial and management solution for some of the first ever BPO solutions in China, including target carrying sales BPO for a US semi-conductor firm.Returned to the UK as Business Development Director for the Employee Engagement arm of the new HR Consultancy business which analysed productivity and engagement data to identify performance drivers and potential data-led development interventions. Even today, Engagement Analytics rarely reach that level of impact.

Huntingdon, Cambridgeshire, Gb

Rapidly promoted: Marketing Analyst to Sales Manager to Business Development Manager. Launching and selling new products and finding new onshore and offshore oil, gas and water pipe systems markets.UK & export marketing, sales and channel development. International distributor sourcing & development, Europe & Middle East. Technical engineering conference presentations supporting introduction of PE Gas transportation technology into Poland, Scotland, England & Egypt.Pricing & market entry strategy.Direct sales & channel sales. Advertising & brochure strategy & production.

Armonk, New York, Ny, Us

Collating, reporting and forecasting UK headcount and productivity.

Dipm

Bachelor Of Science (Bsc) Hons, Business Administration; Applied Psychology