Keiron Joseph Email & Phone Number

London, England, United Kingdom

London Care Record - System Support Analyst- Analysis of data using Microsoft Office and SQL (Structured Query Language) Databases.- Fixed technical issues using Oracle Cerner.- Implemented and maintained robust security measures to safeguard patient data, ensuring compliance with relevant healthcare regulations and standards.- Regular reviews and assessments of the London Care Record system, suggesting and implementing improvements to enhance overall efficiency and effectiveness.- Responded to user inquiries, provided training sessions and technical support contributing to improved user satisfaction and system utilization.

London, England, United Kingdom

- Microsoft OneDrive and Azure cloud training and technical assistance.- Ensuring all the Trust's computers remain updated to the newest software version of Windows to make sure they have the most recent security updates and efficiency.- Receiving/prioritising and resolving IT Service issues using the Track-It service desk system and ensuring logs are closed within specific timeframes or escalating to another division of the IT Department as appropriate.- Rack installs and confirmation of hardware servers such as Dell and HP, including setting up iDRAC (Integrated Dell Remote Access Controller), iLO (Integrated Lights-Out) and storage under supervision of a Senior Infrastructure Technician.- Assisting the Senior Network technicians with DNS (Domain Name System) server maintenance.- IP Address (Internet Protocol) reservation on DHCP (Dynamic Host Configuration Protocol) server for printers and workstations.- Software troubleshooting within a large organisation using a wide range of different software.- Replacing/repairing/upgrading hardware components such as RAM (Random Access Memory), SSD (Solid State Drives), power supplies of out of warranty computers and devices.

London, England, United Kingdom

I worked multiple administration roles across different teams across the trust including: Medical Records, Medical Education, Rescheduling, Covid-19 Command Team.

London, England, United Kingdom

Working in Pathology, processing blood samples at the hospital.

Alongside working in the Finance department for Lewisham Council I've also been studying towards completing my AAT qualification (levels 2-4)

Bromley, United Kingdom

Computer Software Engineering

Software Engineer Bootcamp

Education record

Activities and Societies: School Council memeber years 7-11. House Captain year 11. School Cricket and Football team member years 7-9..