Keisha Ryan Email & Phone Number

United States

As an Accounting Operations Analyst, my daily responsibilities include serving as a liaison with the Accounting team, specifically focusing on EPO/TPO recovery. Additionally, I am responsible for posting checks to both internal and external customer accounts and general ledgers (G/Ls). Another critical aspect of my role is managing chargeback disputes. In this role, I ensure accurate and efficient account management, facilitate effective communication, and resolve disputes to maintain strong financial relationships with customers and internal stakeholders.

Conshohocken, Pennsylvania, United States

Philadelphia, Pennsylvania, United States

Philadelphia And Remote

Devon, Pa

Perform Data integrity checks when clearing a file for closing.Create all the closing documents on behalf of the lender and ensured that the documentation met government compliance standards. Also, perform APR and tolerance checks between Loan Estimate and Closing Disclosure.Review and reconciled Closing disclosure prior to closing for borrower's information, account payoffs, home owner’s insurance, property taxes and other pertinent closing information.Verify the underwriter's loan conditions are satisfied and signed off.Create wire initiation

Devon, Pennsylvania

Reviewed a high volume of mortgage loans for Compliance with State and Federal regulations. Processed loan disbursements, such as FHA, VA, and investor payments, and in addition to the borrower reimbursements. Processed check requests company-wide. Provided assistance in loan accounting research. Provided assistance in loan servicing to include payment and escrow processing, and general ledger data entry. Identified and resolved escalations in a timely manner.Processed VA Funding Fee and Insured VA loans in compliance with VA regulations. Reviewed, approved and balanced the Closing disclosure prior to closing. Attentively audited signed funding documentation to ensure funding requirements are met.Requested outstanding conditions from Closing/Settlement agents before providing funding number.Processed Direct bill/Closing cost advanced billing invoices and payments and letters.

Devon, Pennsylvania

Maintained suspense reports and ensure suspended loans clear prior to investor deadlines.Carefully analyzed, reviewed, and evaluated investor documents for violations and omissions; submitted revised or missing documentation to borrowers for completion. Collaborated closely with interdepartmental teams and third parties to secure pre-funding documentation. Notified correction neededwith the management of post-funding conditions to avoid loan repurchasing.

Devon, Pennsylvania

Applied expertise in investor guidelines to audit and transmit closed loan packages.Prepared and delivered daily report of shipped loans to the management team for review. Ensured all loans are reviewed and closed in compliance with the underwriter in a timely manner.Corrected any deficiencies before uploading to secondary marketing and to investors. Communicated deficiencies with Management, other Departments, and Title Companies. Ensured Borrowers, Notaries, Loan Officers, and Closers signed and dated all necessary documents. Audited the CD, right to cancel, truth in lending, note, and mortgage.Provided daily reports to management detailing outstanding stips/conditions to be cleared via Title Company and Loan Officers.

Devon, Pennsylvania

Communicated with clients to order appraisals, flood certifications, and TruAlerts for new loan applications. Assisted the Underwriting and Processing departments by analyzing and auditing loans prior to submission. Processed the request FHA/VA case numbers for government loans.

Conshohocken, Pa

Worked directly with patients to train and educate them on the uses of their heart monitoring device. Coordinated home delivery of the heart monitor and related supplies to patients.Filed insurance claims; contacted insurance provider to verify patient insurance information and coverage policy.

Conshohocken, Pa

Captured images of Checks and bank slips. Balanced Credit and debit transactions in the 4Sight systems. Generated Cash letters to the Federal Reserve. Uploaded Daily Bank deposit totals to the Respective banks, Processed End of Day reports and emails. Processed correction of Check adjustments from the Federal Reserve to the Respective banks. Data entry Bank Routing, Account numbers and amounts. Filed daily processed files for 9 different banks.

Horsham, Pa

Primarily responsible for coaching, training, and educating new hire Patient Advocates to ensure delivery of exceptional patient service and optimize patient outcomes. Managed calls regarding prescriptions from physicians and pharmacies.Advised patients on available treatment options by explaining plan maximums, co-pays, deductibles, ancillary charges, and other benefits-related items.Liaised with physicians to assist in the step therapy process to determine the most cost effective treatment plan.

Horsham, Pa

Negotiated Repayment and Settlements of default credit card accounts. Processed incoming Bankruptcy notices from the Court. Located and updated Credit card account to reflect Bankruptcy status. Updated and send bankruptcy discharge notices to Creditors. Updated customer Credit reports to reflect Bankruptcy. Provided prompt, courteous and accurate information in response to incoming customer inquiries.Coached new hires of the company’s expectation of service to valued customers.

Education record

High School