Keisha Benson, St Nct Email & Phone Number

Dallas/Fort Worth Area

Procedure scheduling using Epic, Referral Coordination using LeadingProvide Administrative SupportMaintain and Update Patient RecordsVerify Patient Insurance InformationWork closely with patients and insurance providers to gather and verify insurance information.Verify patient coverage and enrollment information, check to make sure that procedures are.

Dallas/Fort Worth Area

Provide pre-op, intra and post-op assistance to nurses and physicians performing Endoscopy procedures. Assist with a variety of procedures EGD, ERCP, EUS/FNA colonoscopy, biopsies of the GI tract esophageal dilation, flexible sigmoidoscopy, gastrostomy insertion/change. Assist hemorrhoid and esophageal banding. Spyglass, order, receive and restock supplies.

Jonesboro, GA

Sell pre-planning internment spaces and cremation/funeral packages and design memorialization's that capture the sentiment of the decedent's life. Deliver sales presentations.Community outreach and networking and obtain referrals. Conduct group presentations to provide educational information concerning the importance of preplanning for end of life.

Greater Atlanta Area

Procedure room set-up and tear-down.Scope maintenance and reprocessing.Ensures that all reprocessing of scopes meets the standards set up by the Society of Gastroenterology Nurses and Associates and of the endoscope manufacturers as verified by the yearly competency. When the endoscopes do not need meet the standards, they are prepared for repair after HLD.

Woodstock, GA

• Assists medical personnel with scheduling of patients for other medical procedures, as required, including coordination of procedures in other Services, as well as multi-phase/multi-day exams.
• Interacts with interdisciplinary care teams to coordinate General Nuclear Medicine studies for pre-op and therapy
• Relayed information to patients such as preparations needed for tests, the status of tests, proper diet/activity/medications for certain procedures, and other general information.
• Worked collaboratively in an interdisciplinary coordinated care delivery model and performs receptionist/scheduler functions, customer service, and other duties assigned for the proper and timely treatment of patients.
• Reviewed schedules and ensures clinic slots are managed appropriately to maximize capacity/appropriate utilization.
• Changed and canceled appointments using VISTA Scheduling Software/Radiology Package for Nuclear Medicine patients using protocols established by the Service.

Greater Atlanta Area

• Schedule appointments and enters appointment date and time into computerized scheduler.
• Register patients by verifying that patient's record is up to date and accurate.
• Coordinate referrals for patients through insurance and other physician offices.
• Educated and updated office manager on clinical information pertinent to patients, Doctors and staff, communicated with the staff both orally and in writing on important issues.
• Collects payment from patients and reconciles daily cash reports.
• Calls appropriate insurance to pre-certify surgeries, or tests ordered by the physician or other health care provider

Prepared instruments, equipment and appropriate narcotics needed for surgical procedures. Cleaned and sterilized operating room and instruments after a Lifestyle Lift procedure in a timely manner. Effectively communicated pre-operative and post-operative instructions to patients. Observed and maintained compliance with all OSHA guidelines including hazard.

College Park, GA

Handled outbound and inbound calls from airline clients.Handles incoming requests from airline customers by email or fax and managing their inquiries or requests.Provided individualized customer service through a high standard of professionalism.Obtained and evaluated all relevant data to handle complaints and inquiries.Identified, researched, and resolved.

Demonstrated the knowledge and skills necessary to provide assistance during surgical procedures performed in the department. Practiced all aspects of aseptic technique, setting up the required equipment and sterile supplies as needed for their assigned cases; pulling cases as needed, breaking down cases at the end of the procedure.Knowledgeable in regards.

Houston, Texas Area

Administrative Secretary for the Chief of Anesthesiology and the Chief of Pain Clinic.Attended committee meetings to represent the Anesthesia Service at the discretion of the Chief of Anesthesiology /Administrative Officer. Facilitated response/actions to patient inquires received by the Anesthesiology Service. Other administrative duties as assigned by.

Houston, Texas Area

Created business travel requests with a key focus in domestic and international destination air, car and hotel travel arrangements.Provide insight and information to clients concerning domestic and international travel, including accommodation, local customs and any applicable travel regulations.Confirmed bookings and notified clients of luggage limits and.

Houston, Texas Area

Supervised twelve crew leaders, each of whom led a team of ten enumerators, during field operations. Conducted individual and group training sessions using verbatim training guides in field operation procedures, and in supervisory and administrative responsibilities. Submitted requests for replacement workers, assessed trainees, and determined job.