I am a highly motivated accounting student that is seeking an internship with a company that values diversity, growth and collaboration. During my time at ADT, I was recognized as a well-disciplined employee who highly exceeded all key performance indicators. From this work experience, I learned strong negotiation skills as well as deescalating complex issues through collaborating with other work groups and working independently.When given the opportunity, I will ensure that I will be the type of employee who takes on challenges that further develops my skills and work in harmony with my colleagues to help the business thrive.Hobbies I enjoy are training with my running group, fishing and gardening. I also began to take interest in the World Affairs Council of Jacksonville and have enjoyed going to the private events, learning about current affairs and staying commercially aware.
Baker Tilly
View- Website:
- bakertilly.global/en
- Employees:
- 43
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Assurance InternBaker TillyFlorida, United States -
CandidateBeta Alpha Psi - Xi Eta Sep 2024 - PresentJacksonville, Florida, United States -
Delivery DriverDoordash Aug 2022 - Jan 2024• Completed orders in accordance with Door Dash's customer service and hygiene requirements.• Provided great customer service while multitasking, resulting in a 4.98/5-star rating and 100% on-time delivery
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Live Chat RepresentativeAdt Jan 2019 - Aug 2022Jacksonville, Florida, United States• Identified and handled complex billing issues while multitasking for over 100 clients per day, leading to increased customer satisfaction.• Efficiently negotiated and processed consumer credit card payments using conventional operational procedures.• Collaborated with other divisions to settle client complaints via email and independently handled manager escalations and client retention.
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Inbound Customer SpecialistAdt Feb 2016 - Jan 2019• Highly achieved goal metrics while handling an average of 100 inbound calls related to recent alarm activities, technical assistance and billing related calls.• Assisted with new hire onboarding, leading to improved team performance and presented weekly progress updates for upper management.
Keisha Russell Education Details
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Accounting
Frequently Asked Questions about Keisha Russell
What company does Keisha Russell work for?
Keisha Russell works for Baker Tilly
What is Keisha Russell's role at the current company?
Keisha Russell's current role is Assurance Intern.
What schools did Keisha Russell attend?
Keisha Russell attended University Of North Florida, Florida State College At Jacksonville.
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