A resilient, insightful and high-performing senior manager experienced in design & delivery of complex change across strategy and policy formulation, business case construction and executive approval, through business readiness and delivery. A prudent decision maker equally comfortable with fact and hypothesis driven outcomes.Driven to achieve, results demonstrate ability to solve complex organisational and design challenges and deliver commercially viable business and customer outcomes in both retail banking and business banking.An excellent stakeholder manager with track record of developing productive internal and supplier relationships.Fellow of the Chartered Institute of Bankers in Scotland.Major Achievements­Gained board and Court approval to a FSMA Part VII transfer of a corporate loan portfolio of £2.5bn between banking entities.­Created organisational design and target operating model for a network of 600+ branches and central functions to be divested, reducing cost base by 10% through commercialisation of design.­Developed and gained approval to business and IT strategy to rebrand 1.7m accounts between two major banking brands, ensuring uninterrupted customer service. (Delivery budget est. £10m)­Delivered executive insight to retail board members on industry and competitor strategies for redefining the role of the high street branch. ­Led joint business, property and IT team to acquire, refurbish and open two high-profile offices for corporate customers. (Lifetime budget c. £16m)